Voip Engineer

We are looking for a highly motivated VoIP Engineer with 2 to 4 years of hands-on experience, VoIP technologies, and cloud-enabled UCaaS solutions. The ideal candidate is skilled in SIP protocols, VoIP , and has a strong background in Linux systems, networking, and telephony automation.

Responsibilities:

• Demonstrate a robust understanding of PBX, VoIP, and cloud-based UCaaS solutions.
• Act as the primary authority on SIP voice protocols, ensuring accurate configuration and optimization.
• Implement and refine network parameters to ensure optimal voice quality across the network.
• Preferably possess experience with WebRTC voice and video protocols.
• Possess extensive knowledge of SIP signalling, media flows, and troubleshooting methodologies.
• Exhibit a strong grasp of Quality of Service (QoS) principles in a voice environment.
• Showcase excellent communication and collaboration skills.
• Oversee the quality of service delivered by the team in alignment with customer SLAs.
• Conduct system administration for Asterisk PBX, IVR, and Call Center servers worldwide.
• Manage SMPP and API-based SMS technologies.
• Collaborate with the team to uphold the security of all VoIP devices and servers, ensure service quality, redundancy of voice paths, and optimize services.
• Analyze Linux-based servers for QoS, scalability, utilization, and high availability.
• Engage in continuous research to identify and implement the latest technologies for enhancing telephony infrastructure.
• Develop applications integrated with telephony systems to enhance monitoring and daily operations.
• Create automation scripts in Python, PHP, Perl, etc., to automate various tasks and activities within the system.

Skills Required:

• Proficiency in Linux systems, including various distributions such as Red Hat/CentOS, Ubuntu/Debian, with experience in system administration and troubleshooting.
• Strong understanding of network infrastructure, TCP/IP networking, routing, and switching.
• Expertise in scripting languages such as Python, Perl, Bash for automation and task scripting.
• Familiarity with database design, SQL queries, preferably with MySQL.
• Hands-on experience with the SMPP protocol.
• Proficient in VoIP tools like Asterisk or FreeSWITCH
• Good understanding of SIP proxies like Kamailio or OpenSIPS.
• Thorough understanding of VoIP protocols including SIP, SDP, RTP, RTCP, IAX, WS/WSS, etc.
• Knowledgeable about Asterisk functionalities such as AGI, ARI, queues, conferencing, etc.
• Ability to configure SIP proxies and B2BUAs.
• Experience in troubleshooting carrier interconnection and VoIP-related issues.
• Adaptability to changing technology and business requirements.

Job Type: Full-time

Application Question(s):

• How many years of experience do you have in Voip?
• Do you have scripting experience (Python, PHP, Bash, Perl)?
• Do you have hands-on experience with Linux server administration?

Work Location: In person