Qureos Mentor

111 Management

<div><b>
 Overview </b><br> Work with a team that provide a friendly, responsive service to create an exceptional dining experience for all of our guests. Ensure that guests are having the greatest experience, by allocating smartly and provide support to floor team. Work closely with the reception/reservations Manager to monitor guest satisfaction at all time. </div>
<div><b>
 Responsibilities </b><br> <ul>
<li>Consistently offer a professional and friendly greeting, and provide engaging service.</li>
<li>Execute daily tasks from the Reception/Reservations manager.</li>
</ul>
<ul>
<li>Follow outlet policies, procedures and service standards</li>
<li>Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact.</li>
</ul>
<ul>
<li>Answer telephone calls and respond to inquiries or transfer calls.</li>
<li>Receive and record guests  dining reservations.</li>
<li>Ensure special handling of repeat guests and VIP s.</li>
<li>Be aware of all menus and ongoing promotions by heart in order to recommend if a guest requests.</li>
<li>Reassure the guests  satisfaction upon their departure.</li>
</ul>
 </div>
<div><b>
 Qualifications <br> </b><ul>
<li>Excellent communication and organizational skills</li>
<li>Being fluent in English and any additional language is an advantage.</li>
<li>Minimum 1 to 2 years of experience in Food &amp; Beverage/Restaurant operation.</li>
<li>A friendly, outgoing behavior, able to involve and support operation</li>
<li>Proactive, resourceful, and able to work independently</li>
</ul></div>

Hostess

<div><b>
 Overview </b><br> Provide friendly, responsive service to create an exceptional dining experience for all our guests. Each server s primary objective is to show our guests such a marvelous time, they will want to return. </div>
<div><b>
 Responsibilities </b><br> <ul>
<li>Greet guests warmly and assist them with seating arrangements.</li>
<li>Be able to operate the required steps on the POS   point of sales system in order to process food and beverage orders.</li>
<li>Be able to deliver service by understanding the guest requirements.</li>
<li>Carry out all tasks in a friendly, courteous and efficient manner.</li>
<li>Explain to guests how various menu items are prepared, describing ingredients and cooking methods.</li>
<li>Inform guests of menu changes and daily specials and make recommendations.</li>
<li>Serve food or beverages to guests and prepare or serve specialty dishes at tables as required.</li>
<li>Monitor and observe guests dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.</li>
</ul>
 </div>
<div><b>
 Qualifications </b><br> <ul>
<li>Minimum 2 years of experience in similar positions in a high-volume, fast-paced hospitality operation.</li>
<li>Good communication and interpersonal skills in English, added languages such as French will be highly preferred.</li>
<li>Excellent customer service and upselling skills</li>
<li>Cooperative and self-giving team player</li>
<li>Ability to work in highly fast-paced operation.</li>
</ul></div>

Chef de Rang & Head Waiter

<div><b>
 Overview <br></b> Provide timely, accurate and friendly service while preparing the highest quality beverages for our guests. </div>
<div><b>
 Responsibilities <br> </b><ul>
<li>Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant s standard drink recipes.</li>
<li>Record drink orders accurately and immediately after having received them into the register system.</li>
<li>Present drink menus, make recommendations, and answer questions regarding beverages.</li>
<li>Arrange and maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation, promotion of beverages, and attractive displays.</li>
<li>Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.</li>
<li>Assist the restocking and replenishment of bar inventory and supplies.</li>
</ul>
 </div>
<div><b>
 Qualifications <br> </b><ul>
<li>Previous 2-3 years of experience as a Bartender in a high-end or luxury setting.</li>
<li>Extensive knowledge of mixology, spirits, and wine.</li>
<li>Proficiency in classic cocktails is must.</li>
<li>Excellent customer service and communication skills.</li>
<li>Ability to create innovative and signature cocktails.</li>
</ul>
<p>Attention to details and flair for presentation.</p></div>

Bartender

<div>
 Overview <br> Responsible for assisting the kitchen team in food preparation, cooking, and overall kitchen operations. Ensure the quality and presentation of dishes meet the standards of the establishment. </div>
<div><b>
 Responsibilities <br> </b><ul>
<li>Assist in the preparation of ingredients and mise en place according to recipes and specifications provided by the Sous Chef or Head Chef.</li>
<li>Monitor the quality and freshness of ingredients, ensuring that all food items meet food safety and sanitation standards. Report any issues or discrepancies to senior kitchen staff.</li>
<li>Work collaboratively with other kitchen staff to ensure smooth and efficient operations.</li>
<li>Follow kitchen policies, procedures, and guidelines related to food safety, sanitation, and hygiene. Adhere to established recipes and portion sizes to maintain consistency and control costs.</li>
<li>Maintain high standards of food quality, consistency, and presentation through rigorous inspection and supervision.</li>
</ul>
 </div>
<div><b>
 Qualifications <br> </b><ul>
<li>High school diploma or equivalent; culinary education or relevant certification is a plus.</li>
<li>Previous experience in similar role.</li>
<li>Knowledge of food safety and sanitation practices.</li>
<li>Excellent communication and teamwork skills.</li>
<li>Strong attention to detail and a passion for food and cooking.</li>
</ul></div>

Demi Chef

<div>
 Overview <br> Assist in the preparation and cooking of high-quality dishes, ensuring consistency, quality, and adherence to culinary standards. </div>
<div><b>
 Responsibilities <br> </b><ul>
<li>Assist in the preparation of ingredients for cooking, including chopping vegetables, preparing meats, and assembling other food items.</li>
<li>Follow standardized recipes and techniques to ensure consistency in flavor, presentation, and portion control.</li>
<li>Work closely with senior chefs to learn culinary techniques, cooking methods, and kitchen procedures.</li>
<li>Maintain cleanliness and organization of the kitchen area, including food storage areas, refrigerators, and workstations.</li>
<li>Assist in receiving and storing deliveries of food supplies, ensuring proper handling and storage procedures are followed.</li>
<li>Adhere to food safety and hygiene regulations at all times.</li>
</ul>
 </div>
<div><b>
 Qualifications <br> </b><ul>
<li>High school diploma or equivalent; culinary education or relevant certification is a plus.</li>
<li>Basic understanding of cooking techniques and food preparation.</li>
<li>Knowledge of food safety and sanitation practices.</li>
<li>Excellent communication and teamwork skills.</li>
<li>Strong attention to detail and a passion for food and cooking.</li>
</ul></div>

Commis Chef