Qureos Mentor

Golden Hawk Technologies

Job Title: Logistics Coordinator Location: DHA Phase 2Islamabad Job Type: Full-TimeTimings: 1 PM to 10 PM, 2pm to 11pm, 3pm to 12am and 4pm to 1am (9-hour shifts with weekly rotational shifts).Job Summary:We are seeking a highly organized and proactive Logistics Coordinator with excellent communication skills to coordinate transport operations for our UK-based transport company. You will be responsible for dispatching drivers and vehicles efficiently, maintaining communication between drivers and clients, and resolving any logistical challenges in real-time. This role demands the ability to multitask, prioritize, and handle fast-paced operations seamlessly.Key Responsibilities:<ul><li>Schedule and dispatch drivers and vehicles to designated locations based on service requests. Maintain constant communication with drivers, clients, and management to ensure smooth operations.</li><li>Monitor and track the status of drivers and deliveries throughout the shift. Coordinate with UK-based clients, ensuring timely and professional communication. Update dispatch logs, reports, and records for accurate tracking and reporting.</li><li>Address emergencies or unforeseen issues, providing prompt and effective solutions.</li></ul>Qualifications:<ul><li>1-2 years of experience in dispatch or logistics (UK market experience preferred). Excellent communication skills, both verbal and written.</li><li>Ability to multitask and remain organized in a fast-paced environment. Proficiency in dispatch software and Microsoft Office.</li></ul>Perks and Benefits:<ul><li>Competitive salary Opportunities for career growth</li><li>Supportive and collaborative work environment</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs90,000.00 per monthExperience:<ul><li>dispatching: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Logistics Coordinator

Job Summary:The role involves designing, developing, and maintaining scalable, high-performance web and mobile applications using a modern tech stack (React Native, Angular, MongoDB, PostgreSQL, microservices, and Azure). The Senior Fullstack Developer will focus on end-to-end solutions emphasizing system responsiveness, scalability, low latency, code quality, and security in a fast-paced environment.Roles and Responsibilities:Design and implement responsive frontend applications using Angular for web and React Native for mobile, ensuring seamless user experiences across devices.  Develop and maintain backend services using microservices architecture, focusing on modularity, scalability, and fault tolerance.  Integrate and manage databases, including MongoDB for flexible NoSQL data handling and PostgreSQL for structured relational data, optimizing queries for high performance.  Deploy, monitor, and scale applications on Azure cloud services, utilizing tools like Azure App Service, Azure Functions, Azure Kubernetes Service (AKS), and Azure DevOps for CI/CD pipelines.  Collaborate with cross-functional teams (e.g., product managers, designers, QA) to gather requirements, architect solutions, and deliver features on time.  Optimize application performance through code reviews, profiling, caching strategies, and implementing best practices for load balancing and resource efficiency.  Troubleshoot and resolve complex technical issues in production environments, ensuring high availability and minimal downtime.  Mentor junior developers, conduct code reviews, and contribute to architectural decisions to foster a culture of excellence.Competencies:Strong expertise in frontend technologies: Angular (for web applications) and React Native (for cross platform mobile apps), including state management, component-based design, and performance tuning.  Backend development with microservices patterns, using languages like Node.js, Java, or .NET (experience with RESTful/GraphQL APIs is essential).  Database management: Hands-on experience with MongoDB (schema design, aggregation pipelines) and PostgreSQL (advanced querying, indexing, partitioning for high-performance data access).  Cloud expertise: Proven experience with Azure services, including Azure Blob Storage, Azure SQL Database, Azure Service Bus, and infrastructure-as-code tools like Terraform or ARM templates.  Deep understanding of software engineering principles, including SOLID, design patterns, and agile methodologies.Job Specification:Minimum Bachelor&rsquo;s Degree in Software Development4-5 years of experience in the relevant stackJob Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthWork Location: In person

Junior Full Stack Developer

Job Title: Client Operations Executive - B2BLocation: DHA Phase 2, IslamabadTimings: Rotational Shifts (5 days a week)12:00 PM &ndash; 9:00 PM1:00 PM &ndash; 10:00 PM2:00 PM &ndash; 11:00 PM3:00 PM &ndash; 12:00 AMWe are seeking a Client Operations Executive - B2B to join our growing team. This is a KPI-driven role, ideal for someone who is fast-paced, target-oriented, and thrives in a hustle-driven environment. The right candidate will combine client operations, sales, and after-sales support, while quickly adapting product knowledge to deliver measurable results.Key Responsibilities:1- Client Support &amp; Operations<ul><li>Act as the primary contact for clients, ensuring smooth onboarding and exceptional service.</li><li>Handle daily client queries and coordinate service execution to meet agreed timelines.</li><li>Deliver high-quality after-sales support to enhance satisfaction and retention.</li></ul>2- Adaptability &amp; Product Knowledge<ul><li>Rapidly gain knowledge of services and effectively apply it in client interactions.</li><li>Stay updated on industry trends and competitor offerings to support sales targets.</li><li>Adjust quickly to changing priorities while staying focused on KPIs.</li></ul>3- Operational Efficiency &amp; Reporting<ul><li>Track, monitor, and report on client interactions, service performance, and KPI progress.</li><li>Coordinate effectively across teams to ensure seamless service delivery.</li><li>Identify process improvements to boost efficiency and client satisfaction.</li></ul>Key Requirements:<ul><li>Proven experience in sales, client operations, (preferably in service industries).</li><li>Strong record of working in KPI/target-based roles with measurable achievements.</li><li>Excellent communication, relationship management, and negotiation skills.</li><li>Fast learner with the ability to quickly absorb and apply product/service knowledge.</li><li>Highly adaptable, self-motivated, and comfortable in a performance-driven, fast-paced environment.</li><li>Strong organizational skills to handle multiple clients and deadlines simultaneously.</li><li>Tech-savvy, with proficiency in CRM systems, MS Office/Google Suite, and digital communication tools.</li></ul>What We Offer:<ul><li>A dynamic and collaborative work environment that rewards performance.</li><li>Clear KPI-based growth path with opportunities for incentives and career progression.</li><li>Exposure across sales, client servicing, and operations, giving you a well-rounded skillset.</li><li>Competitive salary with performance bonuses.</li><li>Opportunity to be part of a growing services business with long-term potential</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Client Operations Executive - B2B

Job Title: B2B Partnerships and Contracts SpecialistLocation: DHA Phase 2, IslamabadWorking Days &amp; TimingsMonday to Friday1:00 PM to 10:00 PMRoles &amp; Responsibilities:<ul><li>Design and launch a scalable, investor-ready franchise model, including unit economics, fee structures, territory rights, operations manuals, and a strong value proposition.</li><li>Conduct market mapping and competitor benchmarking to identify high-potential cities, micro-markets, and strategic franchise partners.</li><li>Proactively generate and qualify franchise leads through cold calling, LinkedIn outreach, emails, industry events, and referrals.</li><li>Pitch the franchise opportunity to investors and business owners, presenting ROI projections, investment structures, and ongoing brand support.</li><li>Manage the entire franchise sales cycle: lead generation &rarr; discovery calls &rarr; site visits &rarr; FDD sharing &rarr; agreement signing.</li><li>Coordinate with Marketing, Operations, Legal, and Finance teams to ensure seamless onboarding and launch of new franchise partners.</li><li>Conceptualize and roll out a B2B subscription model for property managers, housing societies, RWAs, and registered tradesmen.</li><li>Represent the brand at exhibitions, trade shows, partner meets, and industry events.</li></ul>Required Skills &amp; Competencies<ul><li>Proven experience in franchise sales and/or B2B business development, preferably in real estate, facility management, home services, retail, or QSR.</li><li>Strong understanding of franchise and asset-light business models, including ROI analysis, financial structuring, and territory mapping.</li><li>Excellent communication, presentation, negotiation, and relationship-management skills.</li><li>Highly self-motivated, target-driven, and organized, comfortable working with CRM tools and MS Office.</li><li>Willingness to travel extensively for meetings, site visits, and events.</li></ul>Preferred Qualifications<ul><li>Prior experience in launching or scaling a franchise or B2B subscription model.</li><li>CRM proficiency is a strong plus.</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthExperience:<ul><li>B2B Partnerships and Joint Ventures: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

B2B Partnerships and Contracts Specialist

We Are Hiring: Account Executive - Sales (UK Transport Company: BusRoute)What You Will Do:Handle and convert qualified trip inquiries to confirmed bookings.Present transport options and pricing with speed, accuracy, and confidence.Identify customer travel needs and budget expectations to match suitable solutions.Educate private clients and business travel coordinators on BusRoute services.Maintain an accurate pipeline of trip requests with reliable booking forecasts.Plan and execute strategies to meet or exceed booking and revenue targets.Continuously sharpen negotiation skills to meet customer needs while achieving profit margin goals.What We Are Looking For:2&ndash;3 years of sales experience (transport/travel industry preferred).Excellent English communication skills (UK accent preferred).Strong problem-solving and multitasking abilities.Comfortable working in rotational evening shifts.Familiarity with CRM tools and booking software (a plus).What We Offer:Competitive salary + performance bonuses.Career growth in an international work environment.Supportive and professional team culture.Exposure to global customer service standards.Job Type: Full-time, OnsiteWorking days: 5 days a week (Rotational)Shift Timings (Rotational)1 PM &ndash; 10 PM2 PM &ndash; 11 PM3 PM &ndash; 12 AM4 PM &ndash; 1 AMInterested candidates can either apply here or share their CVs on the given email address: recruiter@easefix.comJob Type: Full-timePay: Rs80,000.00 - Rs95,000.00 per monthWork Location: In person

Account Executive Sales

Job descriptionJob Title: Team Lead &ndash; SalesLocation: DHA Phase 2, IslamabadEmployment Type: Full-TimeJob Overview:We are seeking a dynamic and results-driven Team Lead &ndash; Sales to oversee our customer support and sales operations for a leading UK-based Transport Company. This hybrid role combines customer relationship management with strategic sales execution, ensuring smooth service delivery and lead conversion through excellent team coordination and direct client interaction. The ideal candidate will be proactive, goal-oriented, and experienced in both sales and customer support, particularly in a leadership capacityKey Responsibilities:Team Leadership &amp; CoordinationLead, coach, and support a team of Customer Support Specialists.Monitor daily performance, ensuring targets are met and high service standards are maintained.Conduct regular training sessions to enhance the team&rsquo;s product knowledge and communication skills.Sales &amp; Lead ManagementSupervise the team&rsquo;s handling of inbound leads generated through the company website and other channels.Personally handle high-priority leads and complex customer requests.Guide the team in converting leads into confirmed bookings by offering tailored transport solutions.Ensure accurate and timely data entry in the CRM system for all leads.Customer SupportOversee post-booking customer interactions to guarantee a smooth and satisfying transport experience.Resolve escalated customer concerns and maintain a high standard of customer service across all touch points.Assist with booking modifications, cancellations, or special requests, when needed.Reporting &amp; CollaborationPrepare and share regular performance reports with upper management.Coordinate closely with UK-based sales and operations teams to ensure alignment.Continuously improve internal processes to enhance efficiency and customer satisfaction.Requirements:Proven experience (3+ years) in sales and customer support, with at least 1 year in a leadership role.Background in transport, logistics, or a BPO/IT support environment is highly preferred.Strong verbal and written English communication skills (UK client handling experience is a plus).Proficiency in CRM tools and lead management systems.Ability to manage time effectively and thrive in a fast-paced setting.Perks &amp; Benefits:Competitive salary based on experienceOpportunity to work with international clientsProfessional development and growth opportunitiesCollaborative work environmentJob Type: Full-timeWork Location: In person

Team Lead - Sales

Job Title: Quality Assurance SpecialistLocation: DHA Phase 2, IslamabadTimings: 1:00 PM &ndash; 10:00 PM (Monday to Friday)Department: Quality AssuranceJob Overview:We are looking for a dedicated and detail-oriented Quality Assurance Specialist - BPO to oversee and maintain the quality standards of our customer support operations. The ideal candidate will be responsible for monitoring calls, evaluating overall team performance, providing feedback, training new resources, and ensuring compliance with company policies. This role requires strong communication skills, analytical thinking, and the ability to work closely with both management and frontline teams to drive continuous improvement.Key Responsibilities:Monitor and evaluate inbound/outbound calls to ensure quality, compliance, and adherence to company standards.Conduct mock call tests for new hires to assess readiness before live operations.Train and coach new resources on call handling, communication etiquette, and company processes.Prepare and maintain a weekly schedule for all team members.Monitor the overall performance of every team in operations and highlight areas of improvement.Identify skill gaps and recommend targeted training sessions to improve performance.Provide constructive feedback and share regular QA reports with management.Collaborate with team leads and HR to ensure consistent quality across all shifts.Check hourly status updates and ensure daily stand-ups are conductedSupport management in implementing strategies for continuous improvement in customer satisfaction.Requirements:3 to 4 years of experience as a QA Specialist/QA Analyst/Trainer in a BPO or call center environment.Strong knowledge of call monitoring, quality standards, and customer service best practices.Proven ability to evaluate and track team performance across operations.Excellent communication and interpersonal skills.Ability to prepare schedules and manage team performance effectively.Strong problem-solving and coaching abilities.Ability to work under pressure and manage multiple tasks effectively.Perks &amp; Benefits:Competitive salary package.Growth opportunities in a professional work environment.Training and development opportunities.Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in training?</li></ul>Experience:<ul><li>B2B &amp; B2C Operations : 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Quality Assurance Specialist - BPO

Join Golden Hawk Technologies and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.