Qureos Mentor

My Digital People

As a Live Support Executive, you will be the first point of contact for our customers, providing friendly, professional, and efficient support via phone, email, and live chat. Your role will be crucial in ensuring customer satisfaction, resolving queries, and maintaining our high service standards.Key Responsibilities:<ul><li>Responsible for outbound calling in response of queries or issues registered by customers/clients.</li><li>Handle customer inquiries via phone, email, and live chat.</li><li>Provide accurate and helpful information regarding products, services, and policies.</li><li>Resolve customer issues efficiently and professionally, ensuring a positive experience.</li><li>Escalate complex queries to the appropriate department when necessary.</li><li>Maintain detailed and accurate records of customer interactions.</li><li>Follow company guidelines and procedures to ensure consistency in customer service.</li><li>Identify and report trends in customer feedback to improve service quality.</li></ul>Requirements:<ul><li>British accent required for clear and professional communication.</li><li>Previous experience in customer service, call centres, or a related field is preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities and a customer-first attitude.</li><li>Ability to handle multiple tasks in a fast-paced environment.</li><li>Proficiency with customer support software and CRM systems is a plus.</li><li>Willingness to work Onsite UK hours from 12:30pm to 09:30pm</li></ul>Benefits:<ul><li>Competitive salary with annual incentives.</li><li>Work Life Balance.</li><li>A positive and supportive work environment.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Live Chat Support - Phone & Chat

Job Overview: We are seeking a dynamic and creative Social Media Executive to manage and grow our digital presence. The ideal candidate will be responsible for increasing engagement across platforms, creating compelling content (including scripts), managing content calendars, and effectively handling international clients with strong communication skills.Key Responsibilities:<ul><li>Develop, implement, and manage social media strategies to boost brand awareness and engagement</li><li>Create engaging, high-quality content including captions, posts, and scripts for videos/reels</li><li>Plan and maintain a content calendar aligned with marketing goals and campaigns</li><li>Monitor social media trends, audience behavior, and competitor activity</li><li>Analyze performance metrics (reach, engagement, conversions) and optimize strategies accordingly</li><li>Respond to comments, messages, and inquiries in a timely and professional manner</li><li>Collaborate with design and marketing teams to ensure consistent brand messaging</li><li>Handle international clients, ensuring clear communication and understanding of their requirements</li><li>Stay updated with platform updates, tools, and best practices</li></ul>Requirements:<ul><li>Proven experience in social media management or a similar role</li><li>Strong English communication skills (written and spoken)</li><li>Experience in client handling, preferably international clients</li><li>Excellent copywriting and scriptwriting skills for social media content</li><li>Ability to plan and manage content calendars effectively</li><li>Familiarity with social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.)</li><li>Basic knowledge of analytics tools and performance tracking</li><li>Creative mindset with attention to detail</li><li>Ability to work independently and meet deadlines</li></ul>Preferred Skills:<ul><li>Experience with social media management tools (e.g., Hootsuite, Buffer, Meta Business Suite)</li><li>Understanding of paid ads and campaign optimization</li><li>Basic design or video editing knowledge is a plus</li></ul>Job Type: Full-timeWork Location: In person

Social Media & Content Executive

We are looking for a highly organized and proactive Social Media &amp; Administrative Coordinator to manage our company&rsquo;s online presence while also supporting day-to-day administrative operations. This role requires a balance of creativity, communication skills, and strong organizational ability.Key Responsibilities<ul><li>Manage and maintain company social media accounts (Facebook, Instagram, LinkedIn, etc.)</li><li>Plan, create, and schedule engaging content (posts, captions, basic visuals)</li><li>Monitor messages, comments, and audience engagement</li><li>Track performance metrics and prepare basic reports</li><li>Stay updated with social media trends and suggest improvements</li><li>Handle routine administrative tasks (emails, documentation, record keeping)</li><li>Maintain internal files, reports, and databases</li><li>Assist in coordinating meetings, schedules, and appointments</li><li>Support team members with operational tasks as needed</li><li>Ensure smooth day-to-day office/workflow operations</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience in social media management and/or administrative roles</li><li>Strong written and verbal communication skills</li><li>Basic knowledge of design tools (e.g., Canva)</li><li>Good organizational and multitasking abilities</li><li>Familiarity with Microsoft Office / Google Workspace</li><li>Ability to work independently and meet deadlines</li></ul>What We&rsquo;re Looking For<ul><li>Detail-oriented and well-organized individual</li><li>Creative mindset with a professional approach</li><li>Strong time management skills</li><li>Reliable, proactive, and adaptable team player</li></ul>Job Type: Full-timeWork Location: In person

Chat Support Reresentative

Join My Digital People and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

My Digital People

About Company

Live Chat Support - Phone & Chat

Social Media & Content Executive

Chat Support Reresentative