Qureos Mentor

My Digital People

As a Customer Support Representative - Female, you will be the first point of contact for our customers, providing friendly, professional, and efficient support via phone, email, and live chat. Your role will be crucial in ensuring customer satisfaction, resolving queries, and maintaining our high service standards.Key Responsibilities:<ul><li>Responsible for outbound calling in response of queries or issues registered by customers/clients.</li><li>Handle customer inquiries via phone, email, and live chat.</li><li>Provide accurate and helpful information regarding products, services, and policies.</li><li>Resolve customer issues efficiently and professionally, ensuring a positive experience.</li><li>Escalate complex queries to the appropriate department when necessary.</li><li>Maintain detailed and accurate records of customer interactions.</li><li>Follow company guidelines and procedures to ensure consistency in customer service.</li><li>Identify and report trends in customer feedback to improve service quality.</li></ul>Requirements:<ul><li>British accent required for clear and professional communication.</li><li>Previous experience in customer service, call centres, or a related field is preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities and a customer-first attitude.</li><li>Ability to handle multiple tasks in a fast-paced environment.</li><li>Proficiency with customer support software and CRM systems is a plus.</li><li>Willingness to work Onsite UK hours .</li></ul>Benefits:<ul><li>Competitive salary with annual incentives.</li><li>Work Life Balance.</li><li>A positive and supportive work environment.</li></ul>Female applicants with relevant experience are encouraged to apply.Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>International Campaign Handling: 2 years (Required)</li></ul>Work Location: In person

Client Success Executive - Female

Job Summary:The Email Marketing Specialist is responsible for developing and executing effective email marketing campaigns to drive customer engagement, retention, and conversion. This role includes crafting email copy, building segmented lists, analyzing performance metrics, and ensuring brand consistency. The ideal candidate is creative, analytical, and skilled at using email marketing platforms.Key Responsibilities:<ul><li>Campaign Development: Plan, create, and execute email marketing campaigns, including newsletters, product promotions, and customer lifecycle emails.</li><li>Content Creation: Write compelling email content that aligns with brand voice and goals, with a focus on driving engagement and conversions.</li><li>Segmentation &amp; Targeting: Build and maintain email lists and perform segmentation to target specific audiences effectively.</li><li>A/B Testing: Conduct A/B testing on email elements like subject lines, content, visuals, and CTAs to optimize campaign performance.</li><li>Automation: Set up automated email workflows for customer onboarding, re-engagement, abandoned cart recovery, and more.</li><li>Performance Analysis: Track and analyze email metrics (e.g., open rates, click-through rates, conversion rates) and use data insights to improve future campaigns.</li><li>Compliance &amp; Deliverability: Ensure email marketing efforts comply with CAN-SPAM and GDPR regulations, maintain list hygiene, and optimize email deliverability.</li><li>Collaboration: Work with designers, product marketers, and other stakeholders to create visually appealing and relevant email content.</li><li>Customer Engagement: Monitor customer feedback and interactions, refining email strategies to foster a strong customer-brand relationship.</li></ul>Skills &amp; Qualifications:<ul><li>Technical Proficiency: Experience with email marketing platforms such as Mailchimp, HubSpot, Klaviyo, or Marketo.</li><li>Copywriting Skills: Strong ability to write clear, concise, and persuasive email content.</li><li>Analytical Skills: Familiarity with Google Analytics and data interpretation to assess email performance and optimize campaigns.</li><li>A/B Testing Knowledge: Understanding of A/B testing principles and best practices for continuous improvement.</li><li>Automation Expertise: Experience setting up and managing automated email workflows and customer journey mapping.</li><li>Design Sense: Basic understanding of design principles and experience with creating visually appealing emails (familiarity with HTML/CSS is a plus).</li><li>Project Management: Strong organizational and time management skills to manage multiple campaigns and deadlines.</li></ul>Preferred Qualifications:<ul><li>Experience: 3-5 years of experience in email marketing.</li><li>Education: Bachelor&rsquo;s degree in Marketing, Communications, Business, or related field.</li><li>Knowledge : Familiarity with Customer Relationship Management (CRM) tools, and managing subscriber data.</li><li>Certification: Certification in email marketing or digital marketing (optional but advantageous).</li></ul>What We Offer:<ul><li>Competitive salary and benefits.</li><li>Opportunities for learning and professional development.</li><li>A collaborative and dynamic work environment</li></ul>Females are Encouraged to Apply!!!Job Type: Full-timePay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

Senior Email Marketer

Job Summary:The Email Marketing Specialist is responsible for developing and executing effective email marketing campaigns to drive customer engagement, retention, and conversion. This role includes crafting email copy, building segmented lists, analyzing performance metrics, and ensuring brand consistency. The ideal candidate is creative, analytical, and skilled at using email marketing platforms.Key Responsibilities:<ul><li>Campaign Development: Plan, create, and execute email marketing campaigns, including newsletters, product promotions, and customer lifecycle emails.</li><li>Content Creation: Write compelling email content that aligns with brand voice and goals, with a focus on driving engagement and conversions.</li><li>Segmentation &amp; Targeting: Build and maintain email lists and perform segmentation to target specific audiences effectively.</li><li>A/B Testing: Conduct A/B testing on email elements like subject lines, content, visuals, and CTAs to optimize campaign performance.</li><li>Automation: Set up automated email workflows for customer onboarding, re-engagement, abandoned cart recovery, and more.</li><li>Performance Analysis: Track and analyze email metrics (e.g., open rates, click-through rates, conversion rates) and use data insights to improve future campaigns.</li><li>Compliance &amp; Deliverability: Ensure email marketing efforts comply with CAN-SPAM and GDPR regulations, maintain list hygiene, and optimize email deliverability.</li><li>Collaboration: Work with designers, product marketers, and other stakeholders to create visually appealing and relevant email content.</li><li>Customer Engagement: Monitor customer feedback and interactions, refining email strategies to foster a strong customer-brand relationship.</li></ul>Skills &amp; Qualifications:<ul><li>Technical Proficiency: Experience with email marketing platforms such as Mailchimp, HubSpot, Klaviyo, or Marketo.</li><li>Copywriting Skills: Strong ability to write clear, concise, and persuasive email content.</li><li>Analytical Skills: Familiarity with Google Analytics and data interpretation to assess email performance and optimize campaigns.</li><li>A/B Testing Knowledge: Understanding of A/B testing principles and best practices for continuous improvement.</li><li>Automation Expertise: Experience setting up and managing automated email workflows and customer journey mapping.</li><li>Design Sense: Basic understanding of design principles and experience with creating visually appealing emails (familiarity with HTML/CSS is a plus).</li><li>Project Management: Strong organizational and time management skills to manage multiple campaigns and deadlines.</li></ul>Preferred Qualifications:<ul><li>Experience: 3-5 years of experience in email marketing.</li><li>Education: Bachelor&rsquo;s degree in Marketing, Communications, Business, or related field.</li><li>Knowledge : Familiarity with Customer Relationship Management (CRM) tools, and managing subscriber data.</li><li>Certification: Certification in email marketing or digital marketing (optional but advantageous).</li></ul>What We Offer:<ul><li>Competitive salary and benefits.</li><li>Opportunities for learning and professional development.</li><li>A collaborative and dynamic work environment</li></ul>Females are Encouraged to Apply!!!Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Junior Email Marketing Specialist

We are looking for someone who can confidently manage portfolio of PPC clients with the ongoing support of the PPC Manager Responsibilities<ul><li>Implement Pay Per Click media strategies for clients</li><li>setting up, running and reporting on paid search campaigns including keyword research, ad copy writing and ad group segmentation</li><li>Campaign reporting on a daily/weekly/monthly basis.</li><li>Competitor and market analysis for campaign optimization</li><li>Analyze, monitor and report on ROI for all PPC campaigns to the Marketing Manager.</li><li>Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting, display network, and other facets of paid search in accordance with client goals</li><li>Keep up to date with market and technology related developments.</li></ul>Requirements<ul><li>Experience with Google AdWords and Google Shopping</li><li>Experience of strategy creation for different clients</li><li>Experience/knowledge of PPC tools</li><li>Ability to communicate effectively with the team</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs250,000.00 per monthWork Location: In person

Digital Media Marketer

We are looking for a highly skilled and experienced Performance Manager---Facebook and TikTok Ads to join our team. As a key part of our marketing team, you will be responsible for creating, managing, and optimising ads on both platforms to drive engagement, conversions, and lead generation. This role requires a proven track record in managing successful campaigns and delivering measurable results.Key Responsibilities:<ul><li>Create, manage, and optimise high-performing lead generation and e-commerce ads on Facebook and TikTok.</li><li>Develop engaging ad copy and creatives tailored for each platform.</li><li>Analyse data and adjust strategies to optimise performance and ensure maximum ROAS (Return on Ad Spend).</li><li>Manage and allocate ad budgets effectively to achieve campaign goals.</li><li>Stay up-to-date with the latest trends, features, and platform changes on Facebook and TikTok.</li><li>Report on campaign performance and provide data-driven insights and recommendations.</li><li>Ensure all ads are compliant with platform policies.</li><li>Use AI tools and creative software to generate innovative ad visuals and copy.</li></ul>Required Skills and Experience:<ul><li>Proven experience managing lead generation and e-commerce ads on Facebook Ads Manager and TikTok Ads with a strong portfolio of past campaigns.</li><li>Experience required 5 years.</li><li>Deep understanding of data analysis and the ability to optimise campaigns based on performance metrics (CTR, CPC, ROAS, etc.).</li><li>Creative thinking for developing compelling ad copy, visuals, and videos.</li><li>Proficiency in creative tools like Canva, Adobe Spark, CapCut, or similar for ad creation.</li><li>Experience using AI tools for ad creation and optimisation.</li><li>Strong attention to detail and excellent organisational skills.</li><li>Ability to manage ad budgets effectively while achieving ROAS goals.</li><li>Excellent written and verbal English communication skills (Non-negotiable).</li><li>In-depth knowledge of trends and changes in Facebook and TikTok advertising.</li></ul>Preferred but Not Required:<ul><li>Experience with e-commerce and led gen ads</li><li>It would be great to hear about your past campaigns and the ROAS you've achieved.</li></ul>If you have a proven track record in digital advertising, a creative mindset, and a passion for driving results, apply nowJob Type: Full-timePay: Rs150,000.00 - Rs250,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Performance Marketer: 5 years (Required)</li><li>E-Commerce Brand Campaigns: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Digital Performance Marketer - Facebook & Tiktok Ads

As a Customer Support Representative, you will be the first point of contact for our customers, providing friendly, professional, and efficient support via phone, email, and live chat. Your role will be crucial in ensuring customer satisfaction, resolving queries, and maintaining our high service standards.Key Responsibilities:<ul><li>Responsible for outbound calling in response of queries or issues registered by customers/clients.</li><li>Handle customer inquiries via phone, email, and live chat.</li><li>Provide accurate and helpful information regarding products, services, and policies.</li><li>Resolve customer issues efficiently and professionally, ensuring a positive experience.</li><li>Escalate complex queries to the appropriate department when necessary.</li><li>Maintain detailed and accurate records of customer interactions.</li><li>Follow company guidelines and procedures to ensure consistency in customer service.</li><li>Identify and report trends in customer feedback to improve service quality.</li></ul>Requirements:<ul><li>British accent required for clear and professional communication.</li><li>Previous experience in customer service, call centres, or a related field is preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities and a customer-first attitude.</li><li>Ability to handle multiple tasks in a fast-paced environment.</li><li>Proficiency with customer support software and CRM systems is a plus.</li><li>Willingness to work Onsite UK hours .</li></ul>Benefits:<ul><li>Competitive salary with annual incentives.</li><li>Work Life Balance.</li><li>A positive and supportive work environment.</li></ul>Female applicants with relevant experience are encouraged to apply.Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Support Officer

We are seeking an experienced Amazon PPC Specialist with a strong background in keyword research, campaign optimization, and A+ Content development. The ideal candidate will have a proven track record of improving campaign performance, driving sales growth, and optimizing overall account profitability on Amazon Seller Central or Vendor Central.Key ResponsibilitiesAmazon PPC Management<ul><li>Create, manage, and optimize Amazon PPC campaigns (Sponsored Products, Sponsored Brands, Sponsored Display).</li><li>Conduct daily and weekly performance analysis to improve ACoS, ROAS, and overall ad profitability.</li><li>Perform bid adjustments, keyword refinement, and negative keyword implementation.</li><li>Develop and execute campaign strategies aligned with product and business goals.</li></ul>Keyword Research<ul><li>Perform advanced keyword research using tools such as Helium 10, Jungle Scout, Data Dive, or similar.</li><li>Identify high-performing keywords and optimize listings, PPC campaigns, and product targeting.</li><li>Continuously analyze search trends and competitor keywords for optimization opportunities.</li></ul>A+ Content &amp; Listing Optimization<ul><li>Plan, design, and publish A+ Content to improve product detail page conversions.</li><li>Collaborate with content and design teams to ensure brand consistency and high-quality imagery.</li><li>Optimize product listings (titles, bullet points, descriptions, backend keywords) using SEO best practices.</li></ul>Analytics &amp; Reporting<ul><li>Monitor key performance metrics including CTR, CVR, CPC, TACoS, and sales attribution.</li><li>Generate weekly/monthly performance reports and provide actionable insights.</li><li>Analyze competitor ads, pricing, and strategies to guide campaign improvements.</li></ul>Requirements<ul><li>Minimum 4 years of hands-on experience managing Amazon PPC for multiple products or brands.</li><li>Strong expertise in keyword research, campaign structure, and optimization techniques.</li><li>Experience creating and optimizing Amazon A+ Content and product listings.</li><li>Proficiency with Amazon Seller Central or Vendor Central.</li><li>Experience with PPC tools such as Helium 10, Pacvue, Sellics, Data Dive, or similar.</li><li>Strong analytical skills and comfort working with large data sets.</li><li>Ability to work independently and meet performance KPIs.</li></ul>Preferred Qualifications<ul><li>Experience with DSP campaigns is a plus.</li><li>Previous experience in e-commerce, digital marketing, or brand management.</li><li>Strong communication and project management skills.</li></ul>Why Join Us<ul><li>Opportunity to work with a fast-growing brand/team</li><li>Competitive compensation</li><li>Growth opportunities in e-commerce and performance marketing</li><li>Onsite Full Time Job; Shift Timings are 12:30pm to 09:30pm</li></ul>Job Type: Full-timeWork Location: In person

Amazon PPC Specialist

Join My Digital People and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.