Account Manager 2

With over two times the visitors of any other local media website, Seattle Times Media Solutions digital agency partners with advertisers as the digital solution for their local marketing needs. We leverage over 120 years of Pulitzer-prize winning coverage to help local and national advertisers connect with their customers. We reach more Northwest adults than any other local media company with our full suite of services: Print and Digital Display, Mobile, Social, SEM/SEO, Programmatic, Branded Content, Web Services, Direct Mail, and much more.

At STMS, we’re continuously growing to meet our client’s needs. Our Advertising department is hiring for a success-driven Account Manager 2 to join our agency team! The Account Manager 2 (AM 2) role is a mid-level position within the Agency Services team, responsible for managing client relationships and leading digital marketing efforts across platforms including Search, Social, Programmatic, and Seattle Times-owned properties. AM 2s serve as strategic leads on assigned accounts, partnering with internal teams across Creative, Campaign Management, Sales, and Ad Operations to ensure client goals are met and campaign execution aligns with performance expectations. This role is ideal for those with a solid foundation in digital marketing and client service, looking to deepen their ownership of strategy and campaign outcomes.

Work Location: This is a hybrid position. This position will require two days per week in the office with additional days as needed. While this position is hybrid, the finalist must be a current or future resident of the greater Seattle or Puget Sound area.

Responsibilities:

• Manage fulfillment across both agency-led and Seattle Times-owned campaigns
• Serve as the primary point of contact for assigned clients
• Lead onboarding and campaign fulfillment across internal and external platforms
• Set creative direction and present final deliverables to client.
• Conduct regular performance reviews and recommend optimizations based on goals
• Coordinate with internal teams on timeline, assets, and reporting
• Participate in pre-sale strategy and support Sales on client planning
• Identify upsell opportunities and contribute to revenue growth
• Maintain fluency in digital advertising trends, platform standards, and analytics tools
• Synthesize multi-platform data into meaningful insights for internal and client-facing reporting

Qualifications:

• 2–4 years of experience in digital marketing, account management, or agency strategy roles
• Prior experience in a hybrid account strategy, agency lead, or client success role
• Proven ability to lead strategic conversations with both clients and internal teams
• Deep knowledge of agency deliverables, including paid media (search, social, programmatic, CTV, DOOH, email) and content marketing (branded content, storytelling, SEO), as well as Seattle Times advertising products
• Proven expertise in The Seattle Times’ suite of products and digital agency services
• Experience shaping cross-channel campaign strategies, proposals, and measurement plans
• Comfortable interpreting campaign data and using performance insights to drive renewals and growth
• Exceptional collaboration and communication skills; able to influence across sales, ops, and content teams
• Strong attention to detail, follow-through, and professionalism in both internal and client-facing settings
• Comfortable navigating ambiguity and supporting complex, cross-functional sales processes
• Advanced proficiency in Microsoft Excel, PowerPoint, and CRM tools (e.g., Salesforce, Adpoint, HubSpot)
• High level of organization, critical thinking, and proactive problem-solving

Compensation: The full salary range for this position is $67,100 to $92,200. We typically pay between $67,100 to $83,900, depending on experience and qualifications. This position is eligible for additional at-goal incentive pay of $500 per month. Incentive pay for the first three months of employment is guaranteed at $500 per month.

Benefits:

• Medical, dental, and long-term disability insurance
• Employee assistance program
• Optional life and AD&D insurance and long-term care insurance
• 401(k) plan with employer match
• 10 days of annual vacation accrual, increasing with tenure up to 20 days
• 10 days of annual sick accrual; unused sick pay accrues to an extended illness bank
• 9 paid holidays
• Monthly internet stipend for predominately remote employees
• Subsidized transit cards and parking costs
• Complimentary Seattle Times subscription
• Wellness program
• Fertility coverage (with lifetime limits) for eligible employees
• Parental leave options

Please Note: This position requires the successful completion of a pre-employment criminal background check once an offer has been made.

Founded in 1896, The Seattle Times continues its tradition as a family-owned, Pulitzer Prize-winning newspaper that cuts through the clutter and provides readers with timely, relevant news. We serve the Pacific Northwest with thoughtful, independent journalism that makes a real difference in our community. And as a media solutions company, we combine cutting-edge digital capabilities and service with the values and integrity of respected traditional media… with an established audience of 1.9 million. At The Seattle Times, you'll find work that matters.

If you need assistance to accommodate a disability, please contact Human Resources at careers@seattletimes.com and provide a description of the reasonable accommodation(s) needed.

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