Accounts Payable Offshore Team Lead

Role Summary

The Accounts Payable Offshore Team Lead is responsible for overseeing day-to-day AP operations within the offshore shared services organization. This role ensures timely and accurate invoice processing, vendor payments, and issue resolution while driving standardization, controls, and continuous improvement in alignment with the Global Process Owner (GPO). The Team Lead manages performance, develops team capabilities, and acts as the primary operational escalation point.

Key Responsibilities

Operational Management

o Lead daily AP operations including invoice processing, 2-/3-way matching, payment runs, vendor maintenance, and AP close activities

o Ensure adherence to global AP policies, SOX/internal controls, and service level agreements (SLAs)

o Monitor workloads, aging, and backlog; proactively rebalance work to meet deadlines

o Review and approve exception items, manual entries, and escalated transactions

o GRIR Monitoring and resolution

Team Leadership & Development

o Manage, coach, and develop senior and junior AP staff

o Assign work, set priorities, and ensure appropriate task delegation

o Conduct performance reviews, provide feedback, and support career development

o Support onboarding and ongoing training of new hires

o Foster a culture of accountability, quality, and continuous improvement

Stakeholder & GPO Partnership

o Act as the primary offshore AP contact for the AP GPO

o Participate in regular governance calls and operational reviews

o Provide insights on process performance, risks, and improvement opportunities

o Support global process changes, system enhancements, and policy updates

Process Improvement & Standardization

o Identify inefficiencies and recommend process improvements or automation opportunities

o Support transitions, migrations, and stabilizations of AP activities

o Ensure consistent application of global AP standards across the team

o Assist with documentation and maintenance of standard operating procedures (SOPs)

Controls, Compliance & Reporting

o Ensure compliance with internal controls, audit requirements, and SOX standards

o Prepare and review AP metrics, KPIs, and management reports

o Support internal and external audits and remediation activities

o Monitor and mitigate operational risks

Qualifications & Experience

Required

o Bachelor’s degree in Accounting, Finance, or related field

o 6–8+ years of Accounts Payable experience, including people leadership

o Experience working in an offshore or shared services environment

o Strong understanding of AP end-to-end processes and controls

o Experience partnering with global stakeholders or process owners

Preferred

o Experience reporting into or working closely with a Global Process Owner

o ERP experience (e.g., SAP, Oracle, NetSuite)

o Exposure to process transformation, automation, or system implementations

o Prior experience supporting audits and SOX compliance

Key Skills & Competencies

o People leadership and coaching

o Strong organizational and prioritization skills

o Analytical and problem-solving mindset

o Clear written and verbal communication

o Continuous improvement orientation

o Ability to operate in a global, matrixed environment

Success Measures

o SLA and KPI attainment

o Accuracy and timeliness of AP processing

o Reduction in errors, rework, and escalations

o Team engagement and retention

o Effective partnership with the AP GPO and onshore stakeholders

Job Type: Full-time

Work Location: In person