Admin In-Charge – Laundry

Qualifications & Requirements:

• Proficiency in MS Office (Excel, Word).
• Good communication and organizational skills.
• Ability to multitask and work under pressure.

Job Summary:

The Admin In-Charge is responsible for overseeing the administrative and coordination functions of the laundry facility. This role ensures smooth day-to-day operations by managing records, staff coordination, customer communication, inventory tracking, and supporting operational efficiency.

Key Responsibilities:

1. Administrative Management

• Maintain daily records of laundry intake and delivery.
• Prepare reports on daily/weekly/monthly operations.
• Handle documentation, filing, and data entry.

2. Customer Coordination

• Manage customer inquiries, complaints, and service requests.
• Ensure timely communication regarding order status and delivery schedules.
• Maintain customer database and service records.

3. Staff Coordination

• Supervise attendance, duty schedules, and leave records of laundry staff.
• Coordinate between washing, ironing, and delivery teams.
• Support HR in onboarding and basic staff administration.

4. Inventory & Supplies Management

• Monitor stock levels of detergents, chemicals, packaging materials, and uniforms.
• Raise purchase requests and coordinate with procurement.
• Ensure proper usage and minimize wastage.

5. Billing & Documentation

• Prepare invoices and receipts for customers.
• Track payments, outstanding balances, and coordinate with accounts.
• Maintain financial and operational records accurately.

6. Operational Support

• Ensure proper workflow from collection to delivery.
• Monitor turnaround time and service quality.
• Assist in implementing process improvements.

7. Compliance & Safety

• Ensure adherence to company policies and hygiene standards.
• Maintain records related to safety, equipment maintenance, and inspections.

Key Skills:

• Administrative and organizational skills
• Communication and customer service
• Time management
• Basic accounting knowledge
• Problem-solving ability

Pay: From QAR2,000.00 per month

Language:

• English (Required)
• Hindi (Required)
• Arabic (Preferred)

License/Certification:

• Qatar Driving License (Preferred)

Work Location: In person