Administrative Assistant

We are seeking an experienced Part Time Administrative Assistant to support our busy Port St. Lucie Urology practice, with a strong emphasis on patient collections, account management, and revenue cycle processes. The ideal candidate is upbeat, friendly, confident, highly reliable, efficient, motivated, and an excellent problem-solver. This role works closely with our management company’s billing team, oversees patient accounts, and helps ensure a smooth financial workflow from scheduling to final payment.

Primary Responsibilities:

• Support and optimize patient collections, including payment plans and account resolution.
• Collaborate with the billing team to address claim issues and improve account accuracy.
• Ensure patient demographics, insurance verification, and financial information are complete and accurate.
• Monitor patient balances and assist with strategies to reduce outstanding accounts.
• Review staff schedules and workflows to enhance Revenue Cycle Management (RCM) effectiveness.
• Provide front office support including scheduling, communication, patient check‑out, and general administrative tasks.
• Past experience as an administrative assistant and/or use of ModMed is a plus.

Qualifications:

• Excellent phone and communication skills.
• Ability to greet and interact with patients professionally at all times.
• Experience completing and updating patient registration.
• Proficiency in answering phones, scheduling appointments, data entry, and scanning.
• Experience collecting co‑payments and outstanding patient balances.
• Strong computer skills required.
• Working knowledge of medical terminology preferred.
• Ability to work well as part of a team and maintain a positive, professional demeanor.
• Prior experience in a medical office, preferably a specialty practice.
• Knowledge of patient collections and RCM processes.
• Strong organizational, multitasking, and problem‑solving abilities.
• Proficiency with EHR and practice management systems.

This position requires exceptional organization, attention to detail, and the ability to multitask in a fast‑paced environment. If you thrive in a supportive team setting and enjoy improving workflow and financial processes, we would love to hear from you.

Job Type: Full-time

Pay: From $25.00 per hour

Medical Specialty:

• Urology

Schedule:

• Monday to Friday

Application Question(s):

• How many years of ModMed experience do you have?

Work Location: In person