Administrative Assistant

Now Hiring: Administrative Assistant / Customer Service Coordinator

We are a growing HVAC company looking for a reliable Administrative Assistant / Customer Service Coordinator to join our team in our office location.

This role is responsible for supporting daily operations, managing incoming calls, assisting customers, and helping keep our service schedule organized and running smoothly.

Location: Lake Worth, FL

Schedule: Monday–Friday | 9:00 AM – 4:00 PM

Pay: $18–$20 per hour, based on experience

Responsibilities

• Representing the company positively through appearance and behavior.
• Creating a positive first impression by greeting clients and visitors warmly.
• Answer incoming customer calls and schedule service appointments
• Ensuring the reception area is clean, tidy, and welcoming.
• Manage daily technician scheduling and dispatching
• Managing calendars, booking meetings, and confirming appointments.
• Send and track client invoices
• Update customer profiles and service notes in our CRM system
• Process and manage HVAC maintenance plans
• Tag invoices and organize client records
• Order office supplies and assist with general office organization
• Support Office Manager with administrative tasks to help the office run efficiently
• Maintaining a welcoming attitude, even under pressure.

Qualifications

• Strong communication and customer service skills
• Highly organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Comfortable using scheduling and CRM software
• Previous administrative or customer service experience preferred

What We Offer

• Competitive hourly pay
• Stable weekday schedule
• Opportunity to grow with a local expanding company
• Supportive and professional team environment

If you are organized, dependable, and enjoy helping customers, we would love to hear from you.

Pay: $18.00 - $20.00 per hour

Benefits:

• Paid time off

Work Location: In person