Administrative Assistant

We are seeking a detail-oriented and proactive Administrative Assistant with a dual focus on student loan management. This is a unique opportunity for a dedicated administrative detail oriented to contribute to both daily office operations and the financial well-being of our students. Key Responsibilities: Act as student loan manager, administering entrance and exit exams related to student loans. Educate students and staff on financial literacy, focusing on student loan programs, repayment options, and overall financial health. Stay up-to-date on student loan policies, procedures, and best practices. Proactively reach out to students in default, providing guidance and strategies to help resolve their status. Schedule and manage appointments for financial aid services, ensuring each student receives timely and effective support. Respond to inquiries, maintain accurate records, and support overall administrative functions as needed. Qualifications: Previous experience in an administrative assistant, financial aid, or related role strongly preferred. Strong organizational, communication, and interpersonal skills. Demonstrated ability to manage confidential information with discretion. Comfort with financial terminology and willingness to learn about student loan programs. Detail-oriented, proactive, and capable of independent time management. Proficiency in Microsoft Office and common administrative software.
• At least 1 year of experience in an administrative role.
• Proficiency in managing inbound calls and providing customer service.
• Strong organizational skills and attention to detail for data entry tasks.
• Knowledge of basic office operations and administrative practices.
• Familiarity with financial aid processes and student loan management.
• Ability to perform receptionist duties and handle front desk responsibilities.
• Effective communication skills for educating and assisting students.
• Experience with regulatory compliance and exam facilitation.
TalentMatch ^®

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