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Area Supervisor

Albany, United States

Job Overview
The Area Supervisor plays a crucial role in overseeing the daily operations of multiple retail locations, ensuring that each store meets company standards for performance, customer service, and profitability. This position requires strong leadership skills and the ability to manage a diverse team effectively. The Area Supervisor will be responsible for implementing store policies, training staff, and driving sales initiatives to achieve business goals.

Duties

  • Supervise daily operations across multiple retail locations to ensure compliance with company policies and procedures.
  • Manage inventory control processes, including ordering, stocking, and merchandising products effectively.
  • Conduct employee orientation and training programs to enhance team performance and customer service skills.
  • Lead recruitment efforts by interviewing potential candidates and onboarding new employees.
  • Oversee payroll processes and maintain accurate bookkeeping records for each location.
  • Implement effective sales strategies to drive revenue growth while managing budgets and expenses.
  • Ensure excellent customer service by addressing customer inquiries and resolving issues promptly.
  • Monitor retail math calculations for pricing, sales analysis, and inventory management to optimize profitability.
  • Foster a positive work environment through effective team management, motivation, and conflict resolution.
  • Collaborate with store managers to develop marketing strategies that align with company objectives.

Skills

  • Strong negotiation skills to facilitate vendor agreements and resolve conflicts.
  • Bilingual or multilingual capabilities are a plus for enhancing customer interactions.
  • Proficient in POS systems and cash handling procedures.
  • Experience in retail management with a focus on sales management and customer service excellence.
  • Demonstrated leadership abilities with experience in supervising teams in a retail environment.
  • Excellent organizational skills with the ability to manage time effectively across multiple locations.
  • Knowledge of budgeting practices and financial reporting in a retail context.
  • Familiarity with merchandising techniques and inventory management best practices.
  • Strong communication skills, both verbal and written, with an emphasis on phone etiquette. This position is ideal for individuals who are passionate about retail operations, possess strong leadership qualities, and are committed to providing exceptional customer experiences while driving business success.

Job Type: Full-time

Pay: From $17.50 per hour

Expected hours: No more than 40 per week

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Work Location: In person

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