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ASSISTANT MANAGER EVENTS
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Summary
- To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Hyatt International Policies & Procedures.
- To have a good understanding of contribution margins for each product and work with respective heads of departments to maximize Operating results.
- To assist in the achievement of MICE sales targets in terms of, Banquet Covers and Revenue as set by the Associate Director/ Director of Events and Director of Sales and Marketing.
- Submit monthly Sales and entertainment schedule to the Associate Director/ Director of Events.
- To work very closely with the convention service team to run events smoothly and professionally.
- To maintain a close working relationship with client from the from the file handover, to onsite liaison between hotel and organizer.
- To ensure that Daily reports such as Banquet Event Orders (BEO) and change logs, Group Resumes, daily events reports are distributed to the relevant departments on time.
Qualifications
- 2 years of experience in event planning or coordination within luxury hospitality or a 5-star hotel environment.
- Strong interpersonal, verbal, and written communication skills to interact with high-profile clients and internal teams.
- Skilled in managing multiple events simultaneously, from planning to execution, while maintaining attention to detail.
- Familiarity with event management software (e.g., Delphi, Opera, or similar), MS Office Suite, and digital event tools.
- A polished, customer-focused demeanor with the ability to anticipate client needs and exceed expectations under pressure.
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