Assistant Manager - Recovery

Job Title: Assistant Manager – Recovery
Location: Karachi
Apply at: careers@globalconnectsynergy.com

About the Role
Global Connect Synergy is seeking a dedicated Assistant Manager – Recovery to oversee recovery operations, manage client accounts, and ensure timely debt collection. This role requires strong communication, negotiation, and problem-solving skills, with the ability to work under pressure and deliver results.

Key Responsibilities

• Plan, evaluate, and improve recovery functions and processes
• Maintain accurate and up-to-date customer account information
• Visit client offices and follow up on outstanding payments
• Develop effective strategies for debt recovery and maintain records of overdue accounts
• Prepare memos, rescheduling notes, write-off requests, and default client reports
• Coordinate with Operations, Sales, and Marketing teams on recovery strategies
• Identify, monitor, and update delinquent client lists for management review
• Recover bad debts promptly and handle difficult cases tactfully
• Perform other recovery-related tasks as assigned by management

Education & Experience

• Bachelor’s degree or equivalent in a relevant field
• 3–4 years of relevant experience (ISP/Telecom industry preferred)

Skills & Competencies

• Strong communication and negotiation skills
• Analytical and problem-solving ability
• Professional, diplomatic, and client-focused approach
• Attention to detail with strong multitasking and prioritization skills
• Ability to stay calm and tactful under pressure

Job Type: Full-time

Pay: Rs100,000.00 - Rs150,000.00 per month

Work Location: In person