Business Associate and Executive Support

Job Summary

We are seeking a highly organized, proactive, and analytical person to support both business operations and the Group General Manager (GGM). This unique hybrid role combines strategic planning, project coordination, and high-level administrative support to ensure smooth execution of key initiatives and day-to-day operations.

You will work cross-functionally with internal teams, track KPIs and project milestones, coordinate executive tasks, and act as a trusted partner to the GGM. This is an exciting opportunity to contribute to strategic business efforts while also playing a key role in executive support and leadership enablement.

Key Responsibilities

Business & Strategy Support

• Assist in the execution and monitoring of business strategies and initiatives
• Conduct market research and competitive analysis to support planning and decision-making
• Support project management activities: track timelines, deliverables, and outcomes
• Collaborate with cross-functional teams to improve operational processes and workflows
• Maintain clear documentation of business activities, workflows, and project details
• Prepare regular reports, dashboards, and presentations for internal stakeholders
• Monitor KPIs and performance metrics, providing insights and recommendations
• Participate in business process reviews and help identify areas for efficiency gains
• Coordinate strategic initiatives and team-wide goal tracking

Executive Office & GM Support

• Manage the GM’s calendar, appointments, meetings, and communications
• Organize and support GM-led meetings (agendas, minutes, action item follow-up)
• Coordinate domestic and international travel and process expense reports
• Maintain confidentiality and exercise sound judgment when handling sensitive information
• Ensure timely follow-up on tasks and priorities delegated by the GM
• Assist in the preparation of materials for leadership meetings and board discussions
• Serve as a liaison between the GM’s office and internal/external stakeholders
• Support the administrative and operational needs of the Executive Office

Qualifications

Required:

• Bachelor's degree in Business, Management, Communications, or related field
• 2–5 years of experience in business operations, executive support, or strategy-related roles
• Strong organizational skills with keen attention to detail and deadlines
• Excellent verbal and written communication skills
• Familiarity with project management tools (e.g., Asana, Trello, Monday.com)
• High proficiency in Microsoft Office / Google Workspace (e.g., Excel/Sheets, PowerPoint/Slides)
• Ability to manage multiple tasks and stakeholders with discretion and professionalism
• Strong analytical and problem-solving abilities