Business Development Executive - Printing & Packaging Experienced Only

Job Summary:

You will be responsible for meeting assigned sales targets, expanding the customer base, and maintaining strong, long-term client relationships in your designated region. The role requires proactive market engagement, customer retention strategies, and a solid understanding of product applications and industry trends to ensure sustainable business growth in your region.

Key Responsibilities:

1. Sales Growth & Target Achievement

· Achieve monthly, quarterly, and annual sales targets for assigned customers and regions.

· Develop new business opportunities through prospecting, networking, and lead generation.

· Manage the complete sales cycle from inquiry to order closure.

2. Customer Relationship Management

· Conduct regular customer visits to maintain strong business relationships and ensure satisfaction.

· Monitor customer activity, order patterns, and product requirements to sustain business share.

· Address and resolve customer complaints in coordination with the Quality Control and Operations teams.

3. Account & Payment Management

· Ensure timely follow-up on outstanding payments and coordinate with the finance department for collections.

· Monitor finished goods inventory and ensure optimal stock levels to support customer demand.

4. Market Intelligence

· Track competitor activities, pricing strategies, and product launches to provide actionable insights to management.

· Identify potential areas for growth through market analysis and promotional initiatives.

5. Product & Development Support

· Advise customers on new packaging innovations, sustainability trends, and design solutions.

· Coordinate with the Product Development and Technical Teams for new product trials or customized solutions.

6. Reporting & Coordination

· Submit weekly and monthly reports on sales performance, market developments, and customer feedback.

· Support management initiatives and undertake additional assignments as directed by superiors.

Key Result Areas (KRAs):

· Sales Target Achievement - Meet or exceed assigned monthly and annual sales targets

· Customer Acquisition - Generate a minimum of 3 new active customers per quarter

· Customer Retention - Maintain at least 90% of the existing customer base annually

· Payment Collection - Ensure 100% adherence to credit and payment collection terms

· Market Development - Identify and convert new opportunities in emerging sectors

· Customer Satisfaction - Maintain customer satisfaction score above predefined benchmarks

Key Performance Indicators (KPIs):

· Achievement of assigned sales revenue and profitability targets.

· Number of new clients acquired per quarter.

· Retention rate and growth of existing accounts.

· On-time payment collection percentage.

· Number of market visits and client interactions per month.

· Volume of new product introductions and conversions.

· Quality and timeliness of reports and feedback shared with management.

Education & Experience:

· High School / Diploma / Bachelor’s Degree in Business, Marketing, or related field.

· 3+ years of sales experience in the Printing & Packaging industry within the UAE (mandatory).

· Proven track record in B2B sales, client servicing, and market development.

· Valid UAE Light Vehicle Driving License (mandatory).

Core Competencies:

1. Sales & Marketing Acumen: Deep understanding of sales principles, marketing strategies, negotiation, and customer engagement.

2. Customer Orientation: Strong focus on customer satisfaction, service quality, and relationship building.

3. Communication Skills: Excellent verbal and written communication; fluency in English required.

4. Analytical & Problem-Solving Ability: Ability to analyze customer needs, market dynamics, and recommend effective solutions.

5. Team Collaboration: Works effectively across departments to achieve organizational objectives.

6. Adaptability & Initiative: Demonstrates agility in dynamic market conditions and takes proactive measures for improvement.

Behavioral Competencies

· Professional integrity and accountability

· Self-motivated with a result-oriented approach

· Positive attitude and resilience under pressure

· Strong interpersonal and networking skills

· Commitment to continuous learning and market awareness

Job Types: Full-time, Permanent

Application Question(s):

• Please name the industrial segments that you hold previous sales relationships or clientele base?
• Please name the Region in UAE that you have handled in your current or last role?
• Please share your salary expectations?
• Please share your notice period to join?
• Are you willing to relocate to the job location within UAE?
• What is you current visa status and expiry date?

Education:

• High school or equivalent (Required)

Experience:

• UAE market Printing & Packaging Sales/Business Development: 3 years (Required)
• UAE Sales & Business Development: 3 years (Required)

Language:

• English (Required)

License/Certification:

• UAE Light Vehicle Driving License (Required)