Business Development Manager – Facilities Management (Hard & Soft Services)

Job Title: Business Development Manager – Facilities Management (AMC & Cleaning Contracts)

Location: Qatar
Industry: Facilities Management
Departments: Hard Services (AMC Focus) & Soft Services (Housekeeping & Cleaning)
Reports To: CEO

Job Summary

The Business Development Manager is responsible for generating new business, securing contracts, and expanding the company’s portfolio within the Qatar facilities management market. The role is primarily sales-driven, focusing on Annual Maintenance Contracts (AMC) for Hard Services and Housekeeping & Cleaning Contracts for Soft Services.

The ideal candidate must have proven experience in Qatar, strong client connections, and a solid track record of closing FM contracts. This position requires a highly motivated professional with excellent networking, negotiation, and relationship-management skills who can directly contribute to company growth and revenue.

Key Responsibilities1. Business Development & Sales (Core Responsibility)

• Actively identify, pursue, and secure new FM contracts across Qatar.
• Focus on winning AMC contracts for Hard Services and Housekeeping/Cleaning contracts for Soft Services.
• Build and maintain a strong sales pipeline with measurable conversion targets.
• Achieve and exceed monthly and annual revenue targets through new deals and renewals.
• Leverage existing client relationships and industry connections to generate immediate business opportunities.

2. Hard Services – AMC Focus

• Promote and secure Annual Maintenance Contracts (AMC) for:
• HVAC systems
• MEP services
• Electrical & Plumbing
• Civil & general maintenance
• Identify properties requiring long-term maintenance solutions and convert them into AMC clients.
• Coordinate with technical teams to develop competitive AMC proposals, scope of work, and pricing.

3. Soft Services – Housekeeping & Cleaning Contracts

• Drive sales for Housekeeping, Cleaning, and Specialized Cleaning Services.
• Target residential compounds, commercial buildings, malls, offices, hotels, hospitals, and industrial facilities.
• Secure long-term and large-scale cleaning contracts with SLAs and KPIs.
• Work closely with operations to ensure service feasibility and smooth mobilization post-award.

4. Client Relationship & Networking

• Maintain strong professional relationships with:
• Property owners and landlords
• Real estate developers
• Facility managers
• Consultants
• Government and semi-government entities
• Represent the company in meetings, presentations, industry events, and networking forums in Qatar.
• Strengthen the company’s brand presence through professional engagement and relationship management.

5. Tendering, Proposals & Negotiation

• Lead the end-to-end sales process from lead generation to deal closure.
• Prepare, submit, and follow up on RFPs, RFQs, and tenders.
• Coordinate internally for costing, manpower planning, and technical inputs.
• Negotiate commercial terms, pricing, and contract conditions to ensure profitability.

6. Market Knowledge & Strategy

• Maintain up-to-date knowledge of the Qatar FM market, competitors, pricing trends, and client expectations.
• Identify upcoming projects and expansion opportunities within the market.
• Provide management with market insights, forecasts, and business development reports.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Engineering, Facilities Management, or related field.
• Minimum 5–8 years of proven business development experience in the Facilities Management industry in Qatar.
• Demonstrated success in bringing FM contracts and closing deals in Qatar.
• Strong existing client connections and network within the Qatar market.
• Solid understanding of AMC models, FM pricing, SLAs, and service mobilization.
• Experience handling both Hard and Soft Services sales is mandatory.
• Arabic language skills are an advantage.
• Valid Qatar driving license preferred.

Skills & Competencies

• Strong Sales & Negotiation Skills
• Excellent Networking & Relationship Building
• Contract Acquisition & Deal Closure
• Proposal & Tender Management
• Commercial & Financial Awareness
• Strong Communication & Presentation Skills
• Results-driven and Target-oriented mindset
• Deep understanding of Qatar FM market dynamics

Compensation & Benefits

• Salary: QAR 15,000 per month
• Commission: Attractive commission structure based on contracts secured and revenue achieved
• Additional benefits as per company policy

Job Type: Full-time

Pay: Up to QAR15,000.00 per month

Application Question(s):

• How many years of business development experience do you have in the Facilities Management industry in Qatar, and what types of FM contracts have you personally closed (AMC, housekeeping, cleaning)?
• Can you provide specific examples of FM contracts you have secured in Qatar, including contract value and client type?
• What existing client connections do you currently have in Qatar that could generate immediate business opportunities?
• What is your approach to selling Annual Maintenance Contracts (AMC) for hard services and securing long-term housekeeping or cleaning contracts?

Education:

• Bachelor's (Required)

Experience:

• business development: 5 years (Required)
• Facilities Management industry: 3 years (Required)

Language:

• Arabic (Required)
• English (Preferred)