BUSINESS DEVELOPMENT OFFICER

Position Overview

The Freight Sales Executive is responsible for generating new business opportunities, managing customer relationships, and achieving sales targets in freight forwarding (Air, Sea & Land). This role involves identifying potential clients, pitching services, preparing quotations, and ensuring customer satisfaction through effective communication and follow-up.

Key Responsibilities

• Develop new business opportunities for import/export freight forwarding (Air, Sea, Land, and Customs Clearance).
• Build and maintain strong relationships with clients to ensure repeat business.
• Identify and target new customers through cold calling, networking, and market research.
• Prepare and present competitive quotations, proposals, and service offerings.
• Achieve assigned sales targets and contribute to the company’s growth.
• Negotiate contracts and service agreements with customers.
• Coordinate with operations and customer service teams to ensure smooth shipment handling.
• Keep up to date with market trends, competitor activities, and industry developments.
• Provide weekly/monthly sales reports to management.
• Represent the company at client meetings, industry events, and exhibitions.

Qualifications & Skills

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field (preferred).
• 2–5 years of sales experience in Freight Forwarding / Logistics.
• Strong knowledge of international shipping (Air/Sea Freight, Land Transport, and Customs procedures).
• Excellent communication, negotiation, and presentation skills.
• Ability to build strong client relationships and close deals.
• Goal-oriented, self-motivated, and able to work under pressure.
• Proficiency in MS Office (Excel, PowerPoint, Word).
• Fluency in English (written & spoken); additional languages are a plus.

Key Performance Indicators (KPIs)

• Sales revenue achieved vs. target.
• Number of new clients acquired.
• Client retention rate.
• Volume/TEUs/KGs secured.
• Customer satisfaction and feedback.

Compensation & Benefits

• Competitive salary + sales incentives/commission.
• Career growth and professional development opportunities.

Job Type: Full-time

Pay: Rs10,000.00 - Rs100,000.00 per month

Work Location: In person