Business Support / Operations Executive

Business Support / Operations Executive’ will be responsible for performing a number of key tasks required to help streamline and manage the day-to-day operations of the company.

Reporting directly to the Operations Manager, the tasks will include extensive reporting, follow-ups and coordination to be able to provide effective support to the business department.

‘Business Support / Operations Executive’ will have the following core responsibilities, in addition to other supplementary tasks:

• To liaison with foreign agents, shipping lines, airlines, company's vendors and with the company's clients
• Negotiate with the company's vendors (such as foreign agents, transporters and customs brokers) for effective cost-minimization
• Ensure customer service satisfaction and good client and vendor relationships
• Maintain daily reporting of status all shipments: from booking up till their closing
• Be proactive and keep a strong follow-up with customers to ensure timely replies to RFQs
• Coordinate between all relevant departments for smooth work-flow
• Follow up on sales activity of the business development team
• Develop and maintain an active customers' database
• Develop and make presentations of company products and services for current and potential clients when and if required
• In a nutshell: to be responsible to completely handle all import and export consignments - from booking up till their closing

Preferred Skill sets and Personal Traits:

• Ideal candidate should have a strong command over MS Excel, and should be confident, have good communication skills, be well groomed, and have the ability to multi-task and work effectively & efficiently under pressure.

Job Type: Full-time

Pay: From Rs45,000.00 per month