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Cab Operators / Dispatchers

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Globe Call Centre is looking for experienced and proactive UK Taxi/Cab Dispatchers & Operators to join our growing operations team. We’re seeking individuals who are organized, fast thinkers, and excel under pressure. If you have hands-on experience in dispatch coordination—particularly within the UK cab or transportation industry—we’d love to welcome you to our team!

Key Responsibilities

  • Efficiently allocate and manage cabs to handle incoming ride requests promptly.
  • Plan, monitor, and optimize driver schedules and routes to ensure timely service.
  • Maintain continuous communication with drivers and customers to manage updates, delays, or route changes.
  • Accurately record trip details, driver performance, and dispatch activity reports.
  • Ensure that all dispatch operations comply with company procedures and transportation regulations.
  • Handle customer inquiries and resolve any issues with professionalism and efficiency.

Required Skills & Qualifications

  • Minimum 1 year of proven experience in a taxi, cab, or transportation dispatching role.
  • Familiarity with dispatch management systems, GPS tracking tools, and route optimization techniques.
  • Strong verbal communication and interpersonal skills.
  • Ability to stay calm, focused, and solution-oriented in high-pressure situations.
  • Excellent organizational and time management abilities.

Office Location: Plot no. 206, East Service Road, I 10/3, Islamabad

Interested Candidates my send their resumes on "hr@globe-call.com"

Job Type: Full-time

Work Location: In person

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