Qureos

Find The RightJob.

  • With at least 2-5 years experiences.
  • Answer calls and respond to emails
  • Handle customer inquiries both over the phone and by email
  • Research required information using available resources
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Enter new customer information into system
  • Update existing customer information
  • Process orders, forms and applications
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Complete call logs
  • Contact businesses or private individuals by phone
  • Maintain customer/potential customer data bases
  • Encourage freshers

Job Types: Full-time, Permanent

Work Location: In person

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