Call Center Representative

Send your CV: WhatsApp 0521927955

• Handle inbound and outbound calls efficiently, ensuring customer inquiries are addressed promptly and accurately.

• Utilize CRM software to log interactions, track customer issues, and maintain detailed records for follow-up actions.

• Resolve product or service issues by accurately diagnosing the problem and providing effective solutions to customers.

• Communicate clearly and empathetically, adapting tone and language to meet the customer's emotional state and needs.