Captain Waitress

We are seeking an experienced and service-driven Captain Waitress to join a prestigious 5-star luxury hotel group in Qatar. The ideal candidate will have a minimum of 2 years of experience in a similar role within a luxury hospitality environment, with strong leadership abilities, exceptional guest service skills, and a passion for delivering memorable dining experiences.

Key Responsibilities:

• Supervise and support waitresses and service staff to deliver exceptional food and beverage service in accordance with luxury hotel standards.
• Oversee daily floor operations, ensuring tables are well-attended and service runs seamlessly.
• Train, mentor, and motivate the service team to uphold consistent service excellence.
• Handle guest inquiries, requests, and feedback with professionalism and courtesy.
• Maintain cleanliness, organization, and hygiene throughout the dining area and service stations.
• Coordinate closely with the kitchen and other departments to ensure accurate and timely order delivery.
• Manage table arrangements, reservations, and special dining requests efficiently.
• Monitor service supplies and report shortages or maintenance needs promptly.
• Ensure compliance with hotel policies, safety, and hygiene regulations.

Qualifications, Experience & Skills:

• Minimum 2+ years of experience as a Captain Waitress or Senior Waitress in a 5-star hotel, fine-dining restaurant, or upscale hospitality venue.
• Strong team leadership and coordination skills.
• Excellent communication and customer service abilities.
• Knowledge of fine-dining standards, menu presentation, and up-selling techniques.
• Well-groomed, professional appearance suited to luxury hospitality standards.
• Ability to work efficiently under pressure in a fast-paced environment.
• Fluency in English is required; additional languages are an advantage.

Benefits:

• Attractive and competitive salary package.
• Accommodation, meals, and transportation provided by the employer.
• Opportunity to work in a world-class 5-star luxury hotel environment.
• Career growth and professional development in the hospitality industry.

Job Types: Full-time, Permanent

Pay: QAR1,600.00 - QAR2,000.00 per month