Catering Manager

The Catering Manager plays a pivotal role in overseeing the strategic planning and operational execution of catering services, with a primary focus on large-scale events for upscale dining establishments. This position requires adept management of high-quality catering operations, ensuring exceptional customer experiences and profitability.

Key Responsibility areas & activities

Financial Management and Budget Oversight :

• L ead the quarterly forecasting and yearly budgeting process.
• Manage client budgets for each catering event.
• Provide full internal costings for all events, seeking approval before proceeding.
• Implement, monitor, and manage event-specific Profit and Loss (P&L) in collaboration with the Finance team.
• Collaborate with the finance team to analyze financial reports and identify opportunities for improvement.
• Provide quotations and support in the collection of payments.

Operational Management :

Quality Control :

Customer Service :

Team Leadership :

Expansion and Growth Strategies :

Marketing :

Event Sales :

Vendor Creation and Client Engagement :

Contracts & Agreements :

Problems & Challenges :

Balancing the high-quality event catering experience with budget, cost-saving initiatives to ensure profitability.

Consistently delivering exceptional quality and service in high-volume, upscale events.

Addressing customer feedback and continually improving the event catering experience.

Managing budgets and implementing cost-saving measures without compromising quality.

Leading and motivating diverse teams in the event catering sector.

Adapting to the dynamic and competitive nature of the upscale event catering industry.

Collaborating with suppliers to secure premium ingredients and maintain an exquisite ambiance.

Ensuring the profitability of event catering.

Requirements

Qualifications and Experience :

Proven experience (7 years) in senior operational roles within the event catering industry.

Bachelor's degree in hospitality management or a related field.

Job Specific Skills :

Event catering operational expertise with a sales-driven focus.

Cost-saving strategies and financial acumen.

Multitasking and agile management skills in a busy, upscale environment.

In-depth understanding of profit and loss financial reporting.

Dedication to providing an exceptional customer journey in event catering.

Competencies :

Exceptional communication and collaboration skills.

Management of P&L accounts.

Problem-solving and adaptability in a fast-paced, upscale setting.

Leadership and team management abilities.

A customer-centric mindset and passion for high-quality event catering.

Profound knowledge of the event catering industry standards and best practices.