Catering Supervisor

Job Purpose:

To oversee daily catering operations, ensuring high standards of food quality, service, hygiene, and client satisfaction, while managing catering staff and resources effectively.

Key Responsibilities:

• Supervise and coordinate catering staff, including cooks, packers, servers, and cleaners.
• Plan, organize, and oversee daily catering operations (meal production, packing, delivery, and service).
• Ensure compliance with food safety, hygiene, and health regulations (HACCP / FHC standards).
• Monitor portion control, quality, and presentation of food items before dispatch.
• Handle client requirements, feedback, and ensure customer satisfaction.
• Manage staff schedules, attendance, and shift rotations.
• Train and guide staff in catering procedures and service standards.
• Maintain inventory of catering equipment, packaging materials, and consumables.
• Coordinate with procurement and store for timely availability of raw materials.
• Monitor wastage and implement cost-control measures.
• Prepare daily/weekly operational reports for management.
• Ensure smooth execution of special events, bulk orders

Job Type: Full-time