Catering Opening Manager

Job Description – Catering Operations Manager

Department: Operations / Catering Services

Reports To: Managing Director / Principal

Job Summary:

The Catering Operations Manager is responsible for overseeing the daily operations of catering services, ensuring the delivery of high-quality food and service standards, managing staff, maintaining client satisfaction, and ensuring compliance with health, safety, and company policies. The role involves planning, organizing, and supervising catering activities for schools, corporate clients, events, and other food service operations.

Key Responsibilities:Operations Management

• Oversee the day-to-day catering operations and service delivery.
• Ensure food quality, hygiene, and presentation standards are consistently maintained.
• Monitor catering schedules and ensure timely preparation and delivery of meals.
• Coordinate with kitchen, procurement, and logistics teams to ensure smooth operations.
• Implement operational procedures and service standards.

Staff Management

• Recruit, train, supervise, and evaluate catering staff.
• Prepare staff schedules and allocate duties efficiently.
• Monitor employee performance and ensure compliance with company policies.
• Promote teamwork and maintain a positive working environment.

Client & Customer Service

• Maintain strong relationships with clients and stakeholders.
• Address customer concerns and resolve service-related issues promptly.
• Conduct regular client meetings to ensure service expectations are met.
• Ensure high levels of customer satisfaction.

Financial & Budget Management

• Assist in preparing and managing operational budgets.
• Monitor food, labor, and operational costs.
• Implement cost-control measures without compromising service quality.
• Prepare operational and financial reports as required.

Compliance & Safety

• Ensure compliance with food safety regulations, HACCP standards, and local health requirements.
• Conduct regular inspections of catering facilities and operations.
• Ensure adherence to workplace health and safety regulations.
• Maintain all required licenses, certifications, and documentation.

Inventory & Procurement

• Monitor inventory levels and coordinate procurement requirements.
• Ensure proper storage and stock rotation procedures.
• Minimize food wastage and control inventory costs.

Pay: QAR7,000.00 - QAR12,000.00 per hour

Work Location: In person