Catering Sales Manager - Franchise

Catering Sales Manager - Franchise

Job Requirements

Annual Salary: up to $85,000

Apply direct to the hotel at www.hiltonwaikikibeach.com/apply

Hilton Waikiki Beach Resort & Spa is seeking a driven and strategic Group Sales Manager to lead our group business efforts in one of the world’s most iconic destinations. This role is ideal for a self-starter who thrives in a fast-paced hospitality environment and excels at building lasting client relationships. You’ll be responsible for generating catering sales business and revenue, converting leads, and ensuring seamless execution of group events—all while upholding Hilton’s brand standards and delivering genuine Hawaiian hospitality.

The ideal candidate will be able to find and secure catering business, work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Must also be able to work independently and complete assignments within parameters of instructions given, prescribed routines, and standard accepted practices. Compensation is based on a fixed salary. No commission or performance bonuses are offered.

Work Experience

Key Responsibilities

• Develop and execute strategic group sales plans tailored to the Hawaii market
• Drive group bookings across corporate, leisure, and SMERF segments to meet and/or exceed hotel sales goals
• Conduct site visits, presentations, and outside sales calls
• Negotiate contracts and collaborate with revenue management to maximize profitability
• Coordinate with internal departments to ensure flawless group experiences
• Maintain accurate records in Hilton CRM systems and prepare performance reports
• Represent the hotel at trade shows, tourism boards, and industry events
• Monitor competitor activity and market trends to maintain a competitive edge

Qualifications

• Bachelor’s degree in Hospitality, Business, or related field preferred or, an equivalent combination of education and experience
• 3+ years of hotel group sales experience, ideally in resort or destination markets
• Proficiency in Delphi, OnQ R&I, and Microsoft Office Suite
• Strong communication, negotiation, and presentation skills
• Familiarity with Hawaii’s tourism landscape and seasonal travel patterns
• Valid driver’s license and ability to travel locally and occasionally out-of-state

Benefits

Our Benefit Package Includes

• Hilton Travel Benefit
• Paid Vacation
• Paid Sick Leave
• Group Health (Medical/Dental/Vision/Prescription Drug plans)
• Health insurance Opt-Out option
• Group life insurance
• 401(k) match and more
• Access Team Member Fitness Center

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.