Client Service Executive

We’re Hiring: Client Service Executive

Promocell is a leading integrated marketing agency, delivering innovative campaigns and activations for some of the biggest brands in the region. We’re now looking for a driven and detail-oriented Client Service Executive to join our dynamic team in Sharjah, UAE

-Location: Sharjah
- Type: Full-time Preference:
-Arab nationals (Arabic + English)

Home-country experience is welcome if you're ready to launch your career in the UAE!

Role Purpose

Be the day-to-day partner for our digital and creative clients. Turn briefs into clear tasks, keep timelines tight, and ensure work goes live on time and on budget.

What You’ll Do

- Run weekly client check-ins, write recap emails, and track actions
- Turn client asks into clear briefs for Creative, Social, Media & Production- Build timelines, chase approvals, manage change requests
- Coordinate content collection, final file traffic, and go-live scheduling
- QA Arabic/English copy, links, sizes, and brand guidelines- Prepare performance/status reports (Slides/Sheets/Looker links)- Support finance basics: job numbers, estimates/POs, hours, invoicing
- Assist with social calendars, captions, hashtags, and community flags
- Conduct market research and competitor analysis tailored to regional consumer behavior
- Coordinate vendors (photographers, influencers, printers, VO, etc.)✅ Must-Haves- Fluent in Arabic + English (spoken & written)
- 1–3 years in agency or in-house client servicing (home-country OK)- Clear written communication (recaps, briefs, minutes)
- Strong organization: timelines, trackers, follow-ups- Familiar with Instagram, LinkedIn, Facebook basics
- Comfortable with Google Sheets/Excel, Slides/PowerPoint- Able to manage multiple projects under deadlines

Nice to Have

- Basic digital marketing terms (CPL, CTR, GA4 snapshot)
- Experience with project tools (Asana, ClickUp, Trello, Notion)
- Light copywriting in Arabic & English- Familiarity with creative production (shoots, edits, subtitles)
- UAE market exposure (even freelance/internships)

How to ApplySend your CV to career@promo-cell.com
2–3 samples of work you helped deliver (links or screenshots),and a short note on a project you managed and what you learned

Job Type: Full-time

Language:

• Arabic (Required)
• English (Required)