What you'll do:
- Managed overall clinic operations, business performance, pipeline, consumption and collections.
- Ensured compliance with statutory laws, SOPs and maintained all regulatory records.
- Drove revenue through focus on ticket size, customer count, conversion and category performance (Hair, Products, Anti-ageing).
- Handled billing, inventory, cash management, assets and achieved strong process audit scores.
- Delivered superior customer experience, managed HNI clients, complaints, feedback, mystery audit scores and customer retention.
- Led, mentored and retained clinic team (KTs, CCEs, Doctors) to drive productivity.
- Enforced discipline, attendance, punctuality and Code of Conduct; reported violations within 2 hours.
- Executed additional responsibilities assigned by management.
Job Type: Full-time
Pay: ₹500,000.00 - ₹700,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person