Clinic Receptionist

We are seeking a professional and customer-focused Arabic-speaking Clinic Receptionist to manage front desk operations and provide excellent service to patients. The ideal candidate will be fluent in Arabic and English, organized, detail-oriented, and able to handle administrative and patient-facing responsibilities in a fast-paced healthcare environment.

Key Responsibilities Front Desk & Patient Interaction

• Greet and assist patients and visitors in a courteous and professional manner
• Answer incoming calls and respond to inquiries in Arabic and English
• Schedule, confirm, and reschedule appointments
• Register new patients and update existing patient records
• Guide patients through clinic processes and required documentation
• Maintain accurate patient records in the clinic management system
• Handle billing, invoicing, and payment collection (cash, card, insurance)
• Verify insurance details and coordinate approvals when required
• Prepare daily reports and maintain organized filing systems
• Coordinate with doctors, nurses, and other departments as needed
• Maintain patient confidentiality and comply with healthcare privacy regulations
• Resolve patient concerns professionally and escalate when necessary
• Ensure the reception area remains clean, organized, and welcoming

Qualifications & Requirements

• High school diploma or equivalent (Bachelor’s degree preferred)
• Proven experience as a receptionist, front desk officer, or customer service representative (healthcare experience preferred)
• Fluency in Arabic and English (spoken and written)
• Proficiency in MS Office and clinic/hospital management software
• Strong communication and interpersonal skills
• Professional appearance and positive attitude
• Ability to multitask and work under pressure

Job Type: Full-time

Pay: AED5,000.00 - AED6,000.00 per month

Application Question(s):

• How much your expected salary?
• Are you available to join immediately?

Experience:

• Clinic Receptionist: 1 year (Required)

Language:

• Arabic (Required)