Communications Specialist/Police Dispatcher

Texas Lutheran University is seeking applicants for a part-time as needed Communication Specialist. This position is primarily responsible for routing incoming calls and providing information to the public. TLU is seeking reliable individuals that meet the following requirements:

• H.S. diploma or equivalent.
• This position requires at least three (3) months of work experience working with the public, to include receptionist, dispatching or related duties.
• Ability to communicate with the community, visitors, officers and staff via phone and radio systems.
• Ability to prioritize incoming calls and push out the necessary information to appropriate individuals in a timely manner.
• Ability to maintain professional composure during high stress situations and obtain detailed information.
• Must exercise good judgment in providing for the safety and welfare of students, employees, visitors, and Texas Lutheran University property.
• Cooperates and collaborates with other employees in the spirit of teamwork and collegiality.
• Effective telephone and oral communication skills, clear concise speaking voice, and the ability to type 25 wpm.
• Must abide by attendance standards as this is a critical 24-hour operations center.

Responsibilities include, but are not limited to:

· Provide service, information and directions to the campus community and visitors.

· Perform a full range of radio and telephone operational duties in our 24-hour operation center.

· Enter and maintain accurate daily activity logs to include a variety of communication equipment, including radio console, telephone, fire alarm monitoring systems and monitor university cameras.

· Receive emergency and non-emergency calls from staff, faculty, students, and the public requesting service and dispatch emergency personnel as necessary.

Benefits are competitive. Texas Lutheran University, an accredited university affiliated with the Evangelical Lutheran Church in America, is located 35 miles from downtown San Antonio.

Please submit an application, a resume, and the contact information for at least three professional references to:

Human Resources
Texas Lutheran University
1000 W. Court Street
Seguin, Texas 78155
FAX: (830) 372-6409
Email: humanresources@tlu.edu

https://www.tlu.edu/about-tlu/careers/hourly-positions/ptan-communication-specialist

Review of applications will begin immediately and continue until an appointment is made. Texas Lutheran University (TLU) is an official U.S. News & World Report “Best Colleges” selection among regional colleges in the West, ranking fourth on the list for “Best Value,” third for “Best Colleges for Veterans,” and eighth overall. This is the eleventh consecutive year TLU has been featured in the U.S. News and World Report rankings. Other notable recognitions include TLU’s acknowledgment as a “Best Southwest” school by The Princeton Review. The University is an Equal Opportunity Employer (EOE) and is also subject to the provisions of the Immigration Reform and Control Act of 1986 (IRCA).

Benefits:

• Employee assistance program
• Flexible spending account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Dispatching: 1 year (Required)
• Receptionist: 1 year (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person