Community Engagement Executive

About Médetone

Médetone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services.

Role Overview

We are looking for a dedicated and motivated Community Engagement Executive to join our ever-growing team. The ideal candidate will work closely with multiple teams across the business to build and execute strong digital marketing strategies across a variety of channels.

On-Camera Talent

Act as the primary host for our TikTok and Reels. You will simplify health tips, unbox products, and participate in trending sounds with a brand-appropriate twist.

Adobe-First Design

Create all social thumbnails, carousels, and stories using Adobe Photoshop or Illustrator. We value original typography and advanced layout skills over templates.

Viral Storytelling

Script, film, and edit short-form video content that stops the scroll. You understand hooks, pacing, and TikTok SEO.

Multilingual Engagement

Must be a native speaker in one of: English, Italian, Spanish, or French to engage with our diverse international customer base.

Community Management

Monitor comments and DMs daily, responding with a consistent brand voice that balances empathy with expert pharmacy knowledge.

Requirements

Candidate Requirements:

• Portfolio: A proven TikTok/Reels portfolio showing you are comfortable on camera
• Technical Mastery: Advanced skills in Adobe Photoshop (layers, masking, color grading) and a video editor like Adobe Premiere Pro or CapCut Desktop
• Experience: 1-2 years in a social media or content creation role
• Appearance: Highly presentable and professional, suitable for representing a health/wellness brand
• Education: Bachelor's Degree; Immediate Joiner