Company Inside Truck Dispatch (Air Freight Focus)

Dispatcher
The Dispatcher is responsible for coordinating daily driver schedules, with a strong focus on air freight pickup operations. This role requires hands-on experience with airport cargo procedures, quick response, and strong communication skills to ensure efficient and on-time pickups and deliveries.

The ideal candidate is familiar with airport cargo terminals (e.g., LAX), air waybill (AWB) handling, and airline/terminal pickup processes, and can proactively manage operational changes in real time.

Essential Duties and Responsibilities

• Dispatch and schedule drivers for daily pickups and deliveries, with priority on air freight pickups
• Coordinate airport cargo pickups (air freight), including airline terminals and cargo facilities
• Support ocean container pickups when needed (port operations as secondary responsibility)
• Monitor driver routes and track delivery progress throughout the day
• Ensure all air freight pickups are completed on time and in compliance with terminal requirements
• Follow up on all pickups, especially airport pickups with strict time windows
• Respond quickly to operational changes, delays, or airport-related issues
• Adjust routes and reassign drivers as necessary to maintain efficiency
• Communicate with drivers, warehouse teams, airlines, and customers
• Assist drivers with airport procedures, documentation, and pickup requirements
• Send timely updates regarding delays, route changes, or service issues
• Maintain daily dispatch logs and tracking sheets
• Update pickup and delivery information in internal tracking systems
• Monitor driver compliance and communication responsiveness
• Track driver headcount and availability daily
• Assist with appointment scheduling for pickups and deliveries
• Escalate operational or airport-related issues when necessary
• Perform other dispatch-related duties as assigned

Qualifications

• 1+ year dispatch or logistics experience (required)
• Hands-on experience with air freight pickup (highly preferred)
• Familiar with airport cargo pickup procedures (e.g., LAX terminals, airline cargo systems, AWB handling)
• Familiarity with ocean container pickup procedures is a plus
• Strong problem-solving and multitasking ability in a fast-paced environment
• Ability to respond quickly to real-time operational changes
• Strong communication and coordination skills
• Knowledge of local routes in Los Angeles area preferred
• Bilingual required: English + Chinese OR English + Spanish

Benefits

After completing a standard 90 day introductory period, the employee is granted a full benefits package. This includes: Full Health Insurance Premium (Medical, Dental), Vacation and Sick Days;401K matching 3%

Job Types: Full-time

Open to hybird

Job Type: Full-time

Pay: $5,000.00 - $6,000.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person