Corporate Services Officer

Identify existing and potential non-borrowing corporate customers needs and provide them with the basic information on all Bank’s products & services.

Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective non-borrowing corporate customers to achieve the preset sales budget.

Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures.

Ensures that all non-borrowing corporate customers profiles are updated through applying the KYC principle (Know Your Customers)

Receives requests from the Trade Finance department (LCs, LGs, IDCs… etc.) and executes the required task in a timely manner within the agreed TAT

Contact and update the non-borrowing corporate customers on their delivery items (Certificates, Cheque books …. etc.) and returned ones when needed.

Review daily inflows / outflows of the assigned portfolio to retain non-borrowing corporate clients and avoid losing funds.