Counter Service Representative

• Greet customers warmly and assist them in a friendly and professional manner.
• Take customer orders accurately at the counter and/or via POS system.
• Upsell menu items and promote current deals to maximize sales.
• Handle cash, card, and discount transactions with accuracy.
• Coordinate with kitchen staff to ensure orders are processed promptly.
• Address customer queries and complaints effectively and escalate when necessary.
• Maintain cleanliness and hygiene of the counter and dining area.
• Replenish condiments, packaging material, and other counter essentials.
• Follow all company SOPs regarding food safety, hygiene, and service standards.
• Participate in daily opening and closing duties of the counter.
• Support teammates during peak hours and maintain a team-oriented attitude.

Job Type: Full-time

Pay: Rs35,000.00 - Rs40,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• 6 Months: 1 year (Preferred)

Work Location: In person