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Counter Service Representative

JOB_REQUIREMENTS

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  • Greet customers warmly and assist them in a friendly and professional manner.
  • Take customer orders accurately at the counter and/or via POS system.
  • Upsell menu items and promote current deals to maximize sales.
  • Handle cash, card, and discount transactions with accuracy.
  • Coordinate with kitchen staff to ensure orders are processed promptly.
  • Address customer queries and complaints effectively and escalate when necessary.
  • Maintain cleanliness and hygiene of the counter and dining area.
  • Replenish condiments, packaging material, and other counter essentials.
  • Follow all company SOPs regarding food safety, hygiene, and service standards.
  • Participate in daily opening and closing duties of the counter.
  • Support teammates during peak hours and maintain a team-oriented attitude.

Job Type: Full-time

Pay: Rs35,000.00 - Rs40,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • 6 Months: 1 year (Preferred)

Work Location: In person

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