Customer Relations Representative (CRR)

• Managing and optimizing CRM platforms
• Developing customer journey maps
• Monitoring key performance indicators (KPIs), such as customer engagement rate and retention rate
• Implementing or updating CRM systems
• Training employees to use CRM systems effectively
• Collaborating with sales and marketing professionals to attract and retain new customers
• Overseeing privacy compliance within a company’s CRM system, including the General Data Protection Regulation

Job Type: Full-time

Pay: Rs30,000.00 - Rs50,000.00 per month

Experience:

• sales: 1 year (Required)

Work Location: In person