Customer Service Call Center (NIGHT SHIFT)

Goldman Solutions is a leading provider of customer support to U.S. based Clients. Job in ON SITE in Johar, Lahore.

Job Description:

We are specifically ONLY seeking candidates with experience in support and communication. MUST BE Proficient in English.

We are currently searching for a skilled and seasoned Sales Executive to join our dynamic team. We are looking for individuals with exceptional communication abilities and the capacity to thrive in a fast-paced environment.

Key Responsibilities:

• Reach out to owner operators and independent truck drivers via phone calls to explain our dispatching services and benefits.
• Build and maintain strong client relationships by providing exceptional customer service.
• Identify potential clients' needs and match them with our dispatching solutions.
• Persuasively communicate the advantages of partnering with Goldman Solutions.
• Collaborate with our dispatching team to ensure a seamless transition for new clients.
• Meet and exceed sales targets and quotas.
• Efficiently schedule freight pickups and deliveries for our clients (Truckers)
• Maintain comprehensive records of calls
• Manage invoices and other shipment-related paperwork
• Resolve customer complaints and inquiries
• Ensure compliance with transportation rules and regulations
• Negotiate rates and delivery timelines.

Required Skills:

• Excellent proficiency in English communication.
• Willingness to work night shifts.
• The candidate should reside in Lahore or have easy access to commute.

Benefits:

• Competitive salary package.
• Paid leaves.
• Weekends off.
• Performance-based incentives and bonuses.

Location: Lahore

Job Type: Full-time (Night Shift)

Working Hours: Monday to Saturday(7pm-4am)

Salary: Rs30,000.00 - Rs50,000.00 per month

Ability to commute:

Lahore: Reliably commute or planning to relocate before starting work (Required)

Job Type: Full-time

Pay: Rs30,000.00 - Rs50,000.00 per month

Application Question(s):

• What time best suits you for an in-person Interview at our LDA, Lahore Office?

Language:

• Fluent english (Required)

Work Location: In person