Customer Service Coordinator Al Fuad Exchange

Customer Service Coordinator

Job Opening: Customer Service Coordinator

Al Fuad Exchange
Dubai, UAE

Overview

No corporate jargon, promise):

• Jump on customer complaints and sort them out-fast and without a fuss.
• Answer the phone, actually listen, and give people real info (no reading from a script, please).
• Keep tabs on all your calls-yep, that means you should know your way around Microsoft Office.
• Scoop up complaints, whether they're coming straight from customers or trickling in from one of our branches.
• Basically, be the go-to person when stuff isn't going right, and make it right (bonus points if you can keep your cool).

What we're looking for

• You've done this before-2 to 3 years in a similar gig, and you know your way around an exchange house (seriously, if you don't have that, save us both some time).
• Got a degree in Finance? Sweet.
• Oh, and you're already in the UAE. Not negotiable.

Sound like you?

Let's talk. If not, well, thanks for reading this far, I guess.