Customer Service Executive

Job description

Role & responsibilities

• Knowledge of Quotations, Purchase orders, Invoices, Delivery Challan, E-way bill, etc.
• Stock Management.
• Ensuring seamless coordination with our overseas suppliers and Indian customers.
• Coordinate/Follow up product delivery for customers.
• Effectively making and managing documentation for customers and suppliers for logistics.
• Effectively resolving customer issues and inquiries promptly.
• Payment follow up.

Preferred candidate profile

• Graduate (B.com preferred)
• Working knowledge of Tally is mandatory.
• Proficiency in written and verbal communication.
• Must have 3- 5 year’s experience in customer service.
• Candidate from Panvel region (local resident) preferred.

Job Types: Full-time, Permanent

Pay: ₹350,000.00 - ₹500,000.00 per year

Benefits:

• Leave encashment
• Life insurance
• Provident Fund

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person