Customer Service Representative

Shark Technologies, a US based call center located in Bahria Town, Rawalpindi is actively hiring motivated individuals to join our dynamic International Sales team. If you're confident and have exceptional English communication skills, we want to hear from you!

Key Responsibilities:

• Lead Generation and Qualification: Identifying and qualifying potential customers by cold calling.
• Customer Analysis: Understanding customer needs and tailoring solutions to address them.
• Product Knowledge: Possessing in-depth knowledge of the specific product or services offered and communicate effectively.
• Empathy and Negotiation: Promoting company services in a persuasive and professional manner
• Rapport Building: Addressing customer concerns and answering questions effectively
• Sales Targets: Achieving KPI's set on a daily, weekly, and monthly basis

What We’re Looking For:

• Excellent spoken English communication skills
• Can work a night shift (US hours)
• Eager to learn with a positive, goal-driven mindset
• Ability to work under pressure and stay consistent

What We Offer:

• Competitive basic salary
• Lucrative performance-based bonuses
• Growth opportunities and internal promotions
• A supportive and growth-focused work culture

Who Can Apply:

Fresh graduates and experienced agents looking for a career in sales with growth.

*Females are encouraged to apply

Job Type: Full-time

Work Location: In person