customer service representative

Company Description

Mizo Solution, specializes in providing innovative IT services to drive digital transformation for businesses. We deliver custom software development, web and mobile solutions, and IT consulting tailored to meet unique needs in a competitive market. Our expertise includes web and app development, software solutions, cloud consulting, and more, enabling businesses to scale effectively. Join Mizo Solution and collaborate on cutting-edge technological advancements that empower businesses to thrive.

Role Description

This full-time on-site role is based in Lahore for a Customer Service Representative. The individual in this role will assist clients by resolving inquiries, ensuring customer satisfaction, and maintaining a high standard of customer experience. Day-to-day tasks include addressing client concerns, managing customer interactions, and ensuring efficient service delivery while upholding company values and building strong client relationships.

Qualifications

Proven skills in Customer Service and Customer Support

Ability to enhance Customer Experience and ensure Customer Satisfaction

Previous experience with or knowledge of handling Customer Service Representatives

Strong communication, problem-solving, and interpersonal skills

Proficiency in managing multiple tasks and responding to customer inquiries efficiently

Basic computer and software skills are preferred

Bachelor’s degree or relevant professional experience is advantageous

Industry

Customer service Representative

Employment Type

Full-time

Send your cv at hrmizosolution@gmail.com or 0329-1946803

Pay: Rs30,000.00 - Rs45,000.00 per month

Work Location: In person