Customer Support Representative+ Media Handling – Night Shift

Job Description:

We are looking for a dedicated and proactive Customer Support Representative (CSR) who can also assist with media-related tasks. The ideal candidate should have strong communication skills and the ability to manage both customer interactions and basic media responsibilities.

Responsibilities:

• Handle customer queries via calls, chat, or email
• Provide timely and professional customer support
• Manage and respond to customer concerns effectively
• Assist in media-related tasks (social media handling, basic content posting, etc.)
• Coordinate with internal teams to resolve issues
• Maintain records of customer interactions

Requirements:

• Previous experience in Customer Support preferred
• Basic understanding of media handling(live sessions on Amazon etc.)
• Excellent communication and problem-solving skills
• Ability to work night shifts
• Responsible, punctual, and team-oriented

Salary Package:

PKR 40,000 – 50,000/month (based on experience and performance)

Why Join Us?

• Supportive work environment
• Growth and learning opportunities
• Hands-on experience in both CSR and media roles

How to Apply:

Interested candidates can apply via Indeed.

Job Type: Full-time

Pay: Rs40,000.00 - Rs50,000.00 per month

Work Location: In person