Customs Clearance Clerk

Customs BrokerDubai, UAEDescription

At Priority Worldwide, we are committed to delivering the Ultimate Customer Experience while fostering a collaborative and supportive team environment. We offer opportunities for professional growth, training, and development in a company that values initiative and innovation.
If you are a dedicated customs professional with strong operational experience, we encourage you to apply and join our Dubai team.

Priority Worldwide is seeking a reliable and motivated Customs Broker to join our growing team in Dubai. This role plays an important part in ensuring smooth and compliant import, export, and domestic operations while delivering exceptional service to our customers.

Key Responsibilities

• Process customs documentation for import, export, free zone, and mainland shipments.
• Handle BOE processing, delivery orders, and coordinate cargo pickup and delivery.
• Work with agents, carriers, and airlines to negotiate rates and secure bookings.
• Prepare and review documentation in CargoWise One, ensuring accuracy and compliance.
• Manage customs clearance and filings through Dubai Trade and Calogi portals.
• Coordinate with consignees, shippers, brokers, transporters, and suppliers.
• Track and trace shipments while providing proactive communication to clients.
• Support account executives with quotations, onboarding, and SOP creation.
• Assist with DG and perishable cargo handling.
• Maintain strong customer, vendor, and agent relationships.

Qualifications & Experience

• 5 years or more of Dubai freight forwarding experience in import/export operations.
• Strong knowledge of UAE Government regulations and customs procedures.
• Hands-on experience with Dubai Trade, Calogi, and carrier portals.
• CargoWise One experience preferred.
• Strong procurement and negotiation skills.
• Excellent written and verbal communication skills.
• Strong computer skills (MS Office; typing speed of 35+ WPM preferred).
• Ability to multi-task, problem-solve, and work in a fast-paced, multicultural environment.
• Customer-focused with strong organizational skills and attention to detail.

Benefits and Compensation

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications and other job-related reasons.

• Monthly Salary Range: AED 5,000-AED 8,000, depending on experience
• Paid Time Off
• Paid Holidays
• Medical Insurance
• Inclusive work culture

Priority Worldwide is an equal opportunity employer. We are committed to merit-based hiring and creating a fair and equitable workplace for all employees.

Job Type: Full-time

Pay: AED5,000.00 - AED8,000.00 per month

Location:

• Dubai (Required)