D365 ERP F&O Functional Consultant

D365 ERP F&O Functional Consultant (Finance, Procurement, HR & Payroll)

Location:

Qatar (Onsite)

Working Hours

8:00 AM – 4:00 PM Qatar Time (or as assigned by QT IT Manager)

Role Overview

We are seeking a highly skilled Microsoft Dynamics 365 Finance and Operations (D365 F&O) Functional Consultant with strong expertise in Finance, Procurement, HR, and Payroll modules . The consultant will work closely with QT Project Managers, vendors, and business stakeholders to define requirements, perform fit-gap analysis, configure solutions, deliver end-user training, and provide ongoing functional support. This role requires both functional and techno-functional capabilities to ensure successful implementation and support of business-critical processes.

Key Responsibilities

Functional Consulting & Implementation

• Collaborate with QT PM, vendors, and business stakeholders to gather requirements, perform fit-gap analysis, and define business processes.
• Configure, customize, and deploy D365 F&O modules with focus on Finance, Procurement, HR, and Payroll.
• Analyze and optimize HR workflows, including recruitment, onboarding, performance management, payroll, and offboarding.
• Ensure payroll systems are configured for accurate payroll processing, tax calculations, and compliance with local and international labor laws.
• Conduct workshops, training sessions, and provide ongoing end-user support.
• Manage and document business and system processes using Microsoft Lifecycle Services (LCS) and Azure DevOps.
  
  

Support & Operations

• Provide onsite techno-functional support for D365 F&O applications to internal and external users.
• Manage tickets via QT ticketing system, including logging, resolution, root cause analysis, and documentation.
• Build and maintain a knowledge base for recurring issues and resolutions.
• Ensure quality testing, integration testing, and deployment of solutions in collaboration with vendors and L3 support.
• Proactively detect, troubleshoot, and resolve application incidents and problems.
• Implement minor system changes, bug fixes, and enhancements as required.
• Eliminate repeated incidents through corrective measures and process improvements.
  
  

Governance & Compliance

• Control changes in the production environment to minimize service disruptions.
• Support capacity management, configuration management, and service delivery in line with ITIL and ERP governance practices.
• Ensure ERP implementation standards, security practices, and documentation are consistently applied.
  
  

Basic Qualifications

• Minimum 4+ years of experience with D365 F&O / Dynamics AX implementation and support.
• At least 1 full life cycle implementation of Dynamics 365 Finance & Operations.
• Strong experience in Finance, Procurement, HR, and Payroll modules.
• Proficiency in Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Procurement & Sourcing, Payroll, and HR workflows.
• Experience in public or large enterprise environments.
• Hands-on knowledge of Agile methodology, fit-gap analysis, testing, and deployment.
• Strong communication and documentation skills.
  
  

Preferred Qualifications

• Bachelor’s or Master’s degree in Accounting, Business, Computer Science, Information Systems, or Engineering.
• Microsoft Dynamics 365 Finance, Procurement, HR, and Payroll certifications (preferred, not mandatory).
• 4–6 years of ERP implementation and support experience.
• Ability to take initiative, work independently, and contribute to process improvements.
• Knowledge of Business Intelligence, Reporting, and Project Accounting is an added advantage.
  
  

Key Skills

• D365 F&O Functional Expertise (Finance, Procurement, HR, Payroll)
• Techno-functional troubleshooting and support
• ERP Implementation & Customization
• Fit-Gap Analysis & Requirement Gathering
• End-User Training & Documentation
• Payroll Compliance & HR Process Optimization
• Microsoft Lifecycle Services (LCS) & Azure DevOps
• Incident & Problem Management (ITIL framework preferred).
  
  

Skills: gap analysis,payroll,procurement,d365,f,erp implementations,itil,documentation