Dental Assistant/Receptionist

Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where your enthusiasm and organizational skills will be the heartbeat of our dental practice. In this vital role, you'll provide exceptional patient care and streamline daily operations, ensuring a smooth and welcoming experience for everyone who walks through our doors. Your multitasking abilities and attention to detail will help us deliver top-quality dental services while maintaining efficient administrative workflows. This paid position offers a fantastic opportunity to grow within a thriving clinic environment dedicated to patient health and satisfaction.

Responsibilities

• Greet patients warmly, schedule appointments, and manage the front desk with professionalism and friendliness.
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing using systems like Epic, Meditech, Dentrix, Eaglesoft, or Athenahealth.
• Collect payments, process medical billing, and perform accurate coding using CPT, ICD-9, ICD-10 codes in compliance with HIPAA regulations.
• Maintain comprehensive medical records and review documentation for accuracy and completeness.
• Assist dental providers with chairside support, including preparing treatment rooms and managing dental terminology.
• Manage multi-line phone systems, answer patient inquiries with excellent phone etiquette, and coordinate appointment scheduling efficiently.
• Support office management tasks such as filing, data entry using Microsoft Office or 10-key typing, and maintaining organized patient files.

Skills

• Proven experience in dental office settings with strong knowledge of dental terminology and medical coding (ICD-9/10, CPT).
• Proficiency in EMR (Electronic Medical Records) systems such as Dentrix, Eaglesoft, eClinicalWorks, or similar platforms like Meditech or Epic.
• Familiarity with health information management standards including HIPAA compliance and insurance verification procedures.
• Excellent customer service skills paired with professional phone etiquette and effective communication abilities.
• Ability to handle medical administrative support tasks such as documentation review, filing, and managing medical records accurately.
• Strong computer skills including Microsoft Office Suite (Word, Excel) and experience with multi-line phone systems.
• Bilingual abilities are a plus to enhance patient interactions across diverse populations.
• Previous clinic or dental office experience is highly preferred; familiarity with dental billing and medical coding is essential. Embark on a rewarding career where your dedication makes a real difference in patients’ lives! We’re committed to fostering a supportive environment that values your skills while offering opportunities for professional growth in the healthcare industry.

Pay: $18.00 - $24.00 per hour

Work Location: In person