Dental Receptionist

Job Summary

We’re excited to welcome a warm, organized, and enthusiastic Dental Receptionist to our team!

Our current (and much-loved) receptionist is stepping into an exciting new chapter—spending more time at home with her newest addition—so we’re looking for someone special to fill her shoes and become the friendly face of our office.

What we’re looking for:

• A positive, people-first personality who enjoys connecting with patients
• Strong attention to detail and a willingness to learn
• Reliability, professionalism, and a strong work ethic
• Someone who thrives in a team-oriented, supportive environment
• Spanish speaking

No dental experience? No problem.
We’re happy to train the right person who is motivated, dependable, and eager to grow. If you bring the right attitude, we’ll provide the tools and support you need to succeed.

About our office:
We’ve recently transitioned to a modern, cloud-based dental software system. Even experienced dental professionals may not be familiar with it—so everyone starts on a level playing field, and we’ll make sure you feel confident using it.

If you’re looking for a workplace where you’ll feel valued, supported, and part of a close-knit team, we’d love to hear from you!

Duties

• Greet patients warmly and professionally, creating a welcoming atmosphere from the moment they walk in
• Schedule appointments using Archy to ensure optimal clinic flow
• Verify insurance coverage and benefits
• Manage patient check-in and check-out processes with accuracy, including collecting co-pays and updating medical records
• Handle multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly and courteously
• Maintain organized dental and medical records ensuring HIPAA compliance
• Support administrative tasks such as filing, data entry, and managing office supplies to keep the front desk running smoothly
• Collaborate with clinical staff to coordinate patient care plans and ensure timely appointment scheduling

Experience

• Prior experience working in a dental clinic or medical office environment is highly preferred
• Strong knowledge of dental terminology, medical terminology, and office management procedures
• Proficiency with dental practice management software Archy is a plus
• Experience with insurance verification
• Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing)
• Demonstrated customer service skills with a professional phone manner and ability to handle multi-line phone systems effectively
• Bilingual abilities are advantageous for serving diverse patient populations
• Strong organizational skills with attention to detail in documentation review and filing processes

Join us in delivering exceptional dental care by providing outstanding administrative support! We value energetic professionals who are committed to creating positive patient experiences while maintaining efficient office operations. This paid position offers an exciting opportunity to grow your career within a supportive healthcare environment.

Pay: $18.00 - $23.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• On-the-job training
• Paid orientation

Work Location: In person