Dental Receptionist

Overview
Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming presence will set the tone for an exceptional patient experience. In this vital role, you will serve as the first point of contact, managing patient interactions with enthusiasm and professionalism. Your expertise in medical administrative support, insurance verification, and dental terminology will ensure smooth clinic operations. Be part of a vibrant environment committed to delivering top-quality dental care while fostering a positive and efficient workplace.

Duties

• Greet patients warmly, schedule appointments, and manage patient check-in and check-out processes with efficiency.
• Verify insurance coverage, perform insurance claims processing, and handle billing using systems like Epic, Dentrix, Eaglesoft, or Meditech.
• Maintain accurate medical records and documentation review to ensure compliance with HIPAA and other health information management standards.
• Utilize multi-line phone systems to answer inquiries, schedule appointments, and provide excellent patient service while demonstrating proper phone etiquette.
• Manage front desk operations including filing, data entry (10 key typing), and maintaining organized medical records in EMR (Electronic Medical Records) systems such as eClinicalWorks or Athenahealth.
• Assist with intake procedures, appointment reminders, and follow-up communications to optimize clinic flow.
• Support office management tasks including medical coding (ICD-10, CPT coding), billing processes, and documentation review to ensure accuracy in medical billing and care plans.

Requirements

• Proven experience as a Medical Receptionist or in a medical office environment with strong clerical skills.
• Familiarity with EMR systems such as Epic, Meditech, Athenahealth, Dentrix or Eaglesoft; proficiency in Microsoft Office Suite is essential.
• Knowledge of medical terminology, ICD-9/ICD-10 coding standards, and HIPAA regulations to ensure compliant documentation and patient confidentiality.
• Excellent customer service skills with a professional demeanor; ability to handle multi-line phone systems efficiently.
• Bilingual abilities are preferred to serve diverse patient populations effectively.
• Strong organizational skills with attention to detail for filing, documentation review, and office management tasks.
• Previous clinic or dental office experience is highly desirable; familiarity with dental terminology and dental office procedures is a plus.
• Ability to perform basic computer functions including typing (10 key), data entry, and using electronic health record (EHR) systems confidently. Join us in creating a welcoming environment where patients feel valued from their first interaction! Your dedication to exceptional service combined with your technical expertise will make a meaningful difference in our patients’ lives while supporting the seamless operation of our busy dental practice.

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)

Education:

• Associate (Preferred)

Experience:

• medical/dental office: 1 year (Preferred)

Security clearance:

• Confidential (Preferred)

Ability to Commute:

• Bedminster, NJ 07921 (Preferred)

Work Location: In person