Director of Operations

Job Type: Full-Time, Onsite

About Us

Datavault AI, along with its event-technology subsidiary Event Citadel (formerly CompuSystems), operates across a diverse portfolio of technology and service divisions.

Datavault AI Inc. delivers high-performance computing software, Web 3.0 data-management solutions, and advanced audio technologies to a broad range of industries.

Event Citadel (formerly CompuSystems), founded in 1976, is a trusted provider of end-to-end event technology solutions, offering registration, ticketing, lead retrieval, and attendee-engagement services for events of all sizes across trade, association, corporate, and government markets.

Job Description

The Director of Operations is the operational backbone of our company. In this high-impact role, you’ll work closely with functional leaders to align strategy, streamline execution, and drive operational efficiency. You’ll be instrumental in building scalable systems, solving complex problems, and ensuring that teams are empowered to deliver results. If you're a systems thinker who thrives in fast-paced environments and brings a proactive, collaborative approach to operational excellence, this role is for you.

Key Responsibilities

Strategic Planning & Execution

• • Partner with leadership to translate company goals into actionable plans.
  • Drive cross-functional initiatives and ensure timely delivery of key projects.

Operational Excellence

• • Identify bottlenecks and implement scalable processes across departments.
  • Develop and monitor KPIs to track performance and drive accountability.

Team Enablement

• • Facilitate effective communication and collaboration between teams.
  • Support department leads in resource planning, budgeting, and prioritization.

Process & Systems Optimization

• • Evaluate and implement tools and systems to improve operational workflows.
  • Lead change management efforts to ensure adoption and impact.

Culture & Leadership

• • Foster a culture of ownership, transparency, and continuous improvement.
  • Be a trusted advisor and sounding board to the executive team.

Qualifications

• 7+ years of experience in operations, strategy, or program management, ideally in a startup or tech environment.
• Proven track record of leading cross-functional initiatives and driving results.
• Strong analytical, organizational, and communication skills.
• Comfortable navigating ambiguity and wearing multiple hats.
• Experience with project management tools and data dashboards.
• Background in scaling operations from early-stage to growth.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to work with cutting-edge technologies and make a significant impact.