Elite - Relationship Manager (East Cairo)

Job Purpose:

Deliver superior services to customers in professional and skillful order using the most up-to-date selling techniques to maintain customer loyalty, promote and sell bank products and services to achieve utmost customer satisfaction as well as branch business plan.

Job Responsibilities:

• Achieve set target according to business plan.
• Achieve volume and revenue goals via the combination of customer acquisition and relationship deepening.
• Introduce, explain, and sell, cross sell, open account, up sell bank services and products clarifying all features to ensure customer understanding and satisfaction.
• Cater all customer walk-ins requests and provide required services.
• Handle customer complaints and propose solutions to ensure customer satisfaction
• Handle Branches operations related to customer service area.
• Undertake outside visits to new customers and save existing ones.

Minimum Qualification

• Education: Bachelor's degree in business or related field
• Minimum 5 years of experience
• Languages (Arabic, & English)
• Legal and accounting principles of banking operations
• Teamwork spirit
• Communication skills
• Concentrated and meticulous
• Patient and able to work under pressure
• Good Banking & Marketing knowledge