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Elite - Relationship Manager (East Cairo)

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Job Purpose:

Deliver superior services to customers in professional and skillful order using the most up-to-date selling techniques to maintain customer loyalty, promote and sell bank products and services to achieve utmost customer satisfaction as well as branch business plan.


Job Responsibilities:

  • Achieve set target according to business plan.
  • Achieve volume and revenue goals via the combination of customer acquisition and relationship deepening.
  • Introduce, explain, and sell, cross sell, open account, up sell bank services and products clarifying all features to ensure customer understanding and satisfaction.
  • Cater all customer walk-ins requests and provide required services.
  • Handle customer complaints and propose solutions to ensure customer satisfaction
  • Handle Branches operations related to customer service area.
  • Undertake outside visits to new customers and save existing ones.


Minimum Qualification

  • Education: Bachelor's degree in business or related field
  • Minimum 5 years of experience
  • Languages (Arabic, & English)
  • Legal and accounting principles of banking operations
  • Teamwork spirit
  • Communication skills
  • Concentrated and meticulous
  • Patient and able to work under pressure
  • Good Banking & Marketing knowledge

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