Emiratization - Senior Coordinator Logistics

INSPIRE EXHILARATE DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse - the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.

Role Overview

Supporting day-to-day logistics and reverse logistics activities. Works under guidance to ensure timely deliveries, accurate records and smooth returns handling while contributing to basic reporting and operational tasks.

Key tasks

• Monitor basic logistics KPIs and prepare routine performance reports/dashboards for the team
• Coordinate inbound/outbound shipments with carriers and stores; track delivery status and update stakeholders
• Process returns and disposals following established procedures; raise exceptions to senior staff
• Update inventory and returns records in supply chain systems; assist with stock reconciliations and investigations
• Communicate day to day operational issues with stores, suppliers and internal teams; escalate when needed
• Support audits, documentation control and vendor admin tasks (paperwork, bookings, tracking)
• Assist with small process improvement tasks and follow up on action items from meetings

Ideal candidate

• Experience in logistics, retail operations or supply chain admin
• Basic Excel and MS Office skills; comfortable with data entry and routine reporting
• Organised, detail oriented and able to prioritise day to day tasks
• Good communicator; customer focused and responsive to stakeholder needs
• Eager to learn operational systems and logistics processes; reliable under pressure

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.