Employee Experience Analyst

Description

Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients’ success.

We have the unique ability to use insights to drive impact. That means we ground everything we do in a deep understanding of what people care about – what makes them tick, what’s inhibiting change, what really matters. And we use that to fuel their EX, shaping high-value, high-impact people solutions – and delivering them in a way that sparks behavior change and drives business results.

You will work as both a project manager and a key contributor to projects that help client organizations enable business strategies and improve how they attract, retain and engage talent. You will help develop and implement innovative and practical solutions across a range of human capital activities, including employee experience & engagement, talent analytics, career architecture, competency modelling, organizational design, performance management, and leadership succession and development.

The Role

To be effective in this role, you will need strong business acumen along with confidence to interact with more senior colleagues and key client contacts. Comfort navigating ambiguity and uncertainty, organized thinking and communication skills, and a willingness to engage in both strategic design and tactical implementation are also critical to success in this position.

• Partner with senior colleagues to develop and implement solutions including employee experience & engagement, talent analytics, career architecture, competency modelling, organizational design, performance management, and leadership succession and development
• Provide practical insights into how best to motivate and manage the workforce of today and plan for the workforce of tomorrow
• Contribute to building a trusted advisor status with key client contacts, with a focus on consultative interaction
• Contribute on client deliverables at low- or mid-level client meetings without senior support
• Develop technical knowledge and skills across a variety of industries and human capital areas
• Contribute superior work product and consistent project management for assigned projects, and raise appropriate issues to Directors
• Act as liaison with internal support staff and the client to ensure data and materials are transmitted accurately, deadlines are clear, meetings are scheduled, and communication is consistent
• Contribute to new business development by drafting statements of work, project plans and budgets
• Contribute to the development of intellectual capital, new tools and approaches
  
  

Qualifications

Requirements

• Bachelor's/Master's degree from top universities in Engineering, Business Administration, Economics, or other analytical degrees.
• Affinity with financial and strategic topics, with interest in compensation, rewards, or employee experience issues.
• Strong analytical skills; able to draw conclusions from data in a logical, systematic way.
• A problem solver; able to identify and solve challenging problems.
• Able to work and think in a methodical and orderly way.
• Detail-oriented and able to work independently.
• Committed to quality; continuously working to achieve the highest excellence standards.
• Open to learning new topics and embracing development opportunities.
• Pro-active with strong social skills (team player).
• Excellent knowledge of Excel and PowerPoint skills.
• Fluency in English.
  
  

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com